Lithonia, GA repair reviews
All Reviews are from verified customers of Sears Home Services.21–30 of 50 Reviews
-
they were very nice. but needed to returnDear Elmore, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
-
I’ve used this service many times over the years. It’s always been a great experience.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
HAPPY that they finally figured it out.HI Linn,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Extremely knowledgeable technician.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Repairman was quick to diagnose problem and solved it.Dear Alvin, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
My ice maker was worHI THOMAS ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Washer and dryer not fixedHI RUDY ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. as per records we request you to please contact repair solutions team at 1-800-665-2127 for service and as item is covered under MPA contact PABA team at 800-927-7836
-
Terrible serviceRUDY R, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
Extra poor customer service. Required five appointments and reschedules for one repair. Stove purchased brand new has required over four repairs on this appliance. Attempted to call customer service, but can not get through on extra long hold times.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Tech diagnose the wrong problem and fixed a problem that did not exist for less than one hour work, for $442.20 with no parts used or billed!!! My refrigerator still has the same leak. The second tech that arrived over 2 hours late the 2nd day, confirmed what I just reported; the told me I didn’t have a refrigerator problem but a plumber problem. It was a small water leak from the water cable hose attachment to the refrigerator valve. I want my money back. Please remove the charges from my account. I even asked the first tech to check the water cable at the back of my refrigerator. He refused. He said he already knew what the problem was, and he made that decision in less than 50 seconds. Obviously, the wrong diagnosis.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.