Lithonia, GA repair reviews
All Reviews are from verified customers of Sears Home Services.21–30 of 268 Reviews
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The service man called before coming, was on time, courteous, he got the job done, cleaned up, and left. My refrigerator is working fine. That is all I ever need in service.
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Bad you couldn't keep the parts order straight because you told me I hadn't received all the parts so even after telling them I had received all the parts they cancelled three appointments based on the fact your system couldn't understand that I had indeed received all the parts. I took care of the problem myself and will not use your services again.Thank you for taking the time to leave us your rating! We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We appreciate your business and hope to assist you in the future. Thanks!
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Love the new system to setup an appointment. The service tech arrives in the window promised, diagnosed and fixed the problem very professionally.
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Tech was skilled, but sears couldn't get him the parts expeditiously. Parts should have been sent overbite express for a refrigerator repair not the two plus weeks it tookThank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
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This seevice tech took the time to clean the machines he service, which is very unusal. Usually they come in and do the check but do not turn the equipment to clean and look at the underside and clean the area for unusual dust collection.
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Called one day and they came next day. Was really pleased.