Douglasville, GA repair reviews

The technician showed as promised and was nice enough but all he did was to vacuum a couple of small dust bunnies from beneath a fridge that I’d already vacuumed, checked a couple of temperatures and then pronounced the problem fixed. Requests for him to wait to see if the fridge would work properly were ignored. Efforts to recall him to fix the still ongoing problem have been futile, aided in great part by a rude, incompetent and uncooperative Customer Service department (they hung up on me three times). I’ve asked for a refund of the money I paid but have had no response. I’ll never use Sears Home Services again!

I was very pleased with the service personnel. He was knowable and friendly. It did not take him long to fix the problem.

I have used SEARS for repairs for a great number of years since my arrival to Georgia. I am sorely displeased with the $271 labor charge for less than 25-30 mins. I have bought that service with monthly payments on two occassions. Twice, I have paid monthly for this service to never having to use it again for years. Extremely disappointed with Sears customer gauging.

The technician was on time and courteous. He even went above and beyond to fix the problem and offer future solutions. Thank you.

He came in and checked all the temps on the Refrigerator and checked to see if anything had changed in a book and ordered the part to fix what was going on with ice maker bin.

Made appointment on my schedule.

Our technician was friendly and fast.

The repairman explained the problem and had the parts to fix it. Great job. Very happy with the service.

The repair technician did an excellent job on repairing and making sure my mower was in great working condition. Thanks

Problem still exist after service call.