Palm Beach Gardens, FL repair reviews
All Reviews are from verified customers of Sears Home Services.21–30 of 378 Reviews
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Repairman showed up late. Left did not order the part until about four days later. Never communicated to me the part that needed to be ordered. Left the washer sticking out so I can’t close the door in the laundry room. Spoke to so many different departments because everyone I spoke to transferred me to department after department. Overall horrendous. This morning just got a text saying they will not be out to fix it for another week unbelievable!HI JILL ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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My refrigerator has been broken for over a month. I am supposed to be getting a new one but they keep saying 5-7 business days.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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He knew what the problem was immediately.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Knowledgeable technician, identified the problem immediately. Returned the same day and problem was resolved.HI LEOPOLD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Excellent workHi Piyush, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service was great - the longest was waiting on the parts to arrive. Repaired was no issues!Dear Curtis, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Came on scheduleHI PAUL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Technician was on time, and very knowledgeable about the problem and the solution. I would recommend Sears to any time to any of my friends and the price was reasonable as well.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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The technician was very professional and pleasant. Had on mask as well.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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I was without the use of my refrigerator for 4 weeks from the first date a bad motherboard was diagnosed. Nit counting the 2 weeks before awaiting an appointment. The subcontractor was courteous, but zero calls from Sears. Subcontractor said Sears was supposed to have called me to offer a temporary fridge - no such calls. I rate the contractor 9 but Searsc 2. I am still grateful they honored my warrantyHi Ronald, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.