Melbourne, FL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

21–30 of 50 Reviews
  1. Very good maintenance service

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    They were both very professional and nice plus gave me some good tips for care of my machine
    MELBOURNE, FL
    November 05, 2020
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    Hello Twin, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on November 06, 2020
  2. They were professional and informative

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    The guy gave me some good tips on the care of my machine. They were very nice and professional and yes they wore their mask
    MELBOURNE, FL
    November 05, 2020
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    Hi Twin, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on November 06, 2020
  3. Shocking Price to repair 4 year old fridge

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    Workman performance was Workman-like.
    MELBOURNE, FL
    October 23, 2020
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    HI EDWIN , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    cs offline on October 24, 2020
  4. Unacceptable Service. After 11 days without a refrigerator tech did half the job. Frige cools intermittently.

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    First Technician diagnosed a problem as evaporator had a leak and unit was out of freon. Ordered new compressor, evaporator, and planned to reprogram computer. Eleven days later Tech 2 showed up looked inside non working refrigerator and said it didn't need an evaporator. I discussed what the first tech diagnosed and Tech 2 said Tech 1 was wrong and refused to replace evaporator. 24 hours hours later temp of fridge 67 degrees. Set at 34 degrees. Four days later after Tech 2 attempt to repair the interior temp ranges from 44 to 62 degrees. Tech 2 second guessed tech 1 and had all the parts but refused to install and fridge still has same intermittent cooling on day 14 and counting. On 3rd compressor in 4 years. Sears, do the right thing and change out this lemon.
    ROCKLEDGE, FL
    October 05, 2020
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    Hi Daniel, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
    CS Offline on October 07, 2020
  5. On time, great service, knowledgeable

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    I have been using Sears repair for 4+ years and always satisfied.
    PALM BAY, FL
    October 05, 2020
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    HI PATRICIA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on October 06, 2020
  6. Service tec very nice did a great job

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    The service was fine but it took 3 weeks to get a appointment
    SAINT CLOUD, FL
    September 27, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on September 28, 2020
  7. Fixed the problem quickly

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    I have used Sears home services a number of times, Always great service,
    W MELBOURNE, FL
    September 12, 2020
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    Hello David, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on September 13, 2020
  8. Great job!

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    Very happy
    PALM BAY, FL
    August 13, 2020
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    Hi Shirley, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on August 14, 2020
  9. Good Service on initial problem but another problem arose after they left

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    The technician was great and got the refrigerator running again. But just after he left, an error code appeared saying the ice maker was faulty. It worked fine previously. So will have to call again and schedule another repair.
    ROCKLEDGE, FL
    July 31, 2020
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    HI Rod,We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
    cs offline on August 01, 2020
  10. Fantastic Service

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    My dishwasher was in a terminal systems loop. It was fixed after much effort. It ran perfectly last evening. I am grateful!
    MELBOURNE, FL
    July 29, 2020
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    HI MARIE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on August 01, 2020