Leesburg, FL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 287 Reviews
  1. great service

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    I am very happy I used their service.
    EUSTIS, FL
    November 07, 2019
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  2. Great service as always!

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    Thomas was on time, friendly. He went about his task and was through in no time. He always leaves the area as if he was never there.
    LEESBURG, FL
    October 24, 2019
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  3. Good service

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    Cost was out of line. Small plastic valve was $60, one hour service and valve installation should not have cost over $250.
    THE VILLAGES, FL
    October 22, 2019
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  4. Awful Service

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    The repair man was late twice and did not show at all one time.
    LEESBURG, FL
    October 17, 2019
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  5. Worst experience

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    My refrigerator and freezer broke. Twice. The first time they had to order parts that took two weeks to arrive. Repaired it, or so I thought. Three days later it broke again. The repair guy came out again and needed to order new parts that took another week to arrive. Talking to anyone on the phone regarding the repair is an absolute joke. Transfer after transfer from one rude person to another rude person. One lady was so disgusting, she put me on hold for 25 minutes never to say another word to me. She’d pick up and put me back on hold over and over. I eventually hung up. Complete bully and blatantly unhelpful. No one would help me make an earlier appointment when the parts arrived a week sooner than they thought. They couldn’t care any less about customer service. Absolute worst experience. I’ll never buy from sears again so I can avoid their home repair department. The actual repair men were nice, just didn’t complete the job right the first time.
    FL
    October 17, 2019
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  6. Highly recommend

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    Very pleased with service tech and his professionalism
    THE VILLAGES, FL
    October 14, 2019
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  7. fixed it but expensive

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    Just needed the hose adjusted on my ice maker and I was charged $283.00 for 15 mins of service. Everything works now but I thought the charge was excessive with no parts requiered.
    HOWEY IN HLS, FL
    October 09, 2019
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  8. Satisfied with service

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    First time I used service
    THE VILLAGES, FL
    October 07, 2019
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  9. Good service

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    Prompt & efficient
    LEESBURG, FL
    October 06, 2019
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  10. Great service

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    He always does a great job.
    LEESBURG, FL
    October 03, 2019
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