Santa Rosa, CA repair reviews

It is a week later and we still can’t use our dryer as we are waiting for a lint trap in the mail. Paid $300 and can’t use our dryer, not cool! Have to go to the laundry mat. Not cool!

We were able to have someone out within a few days from calling.The service tech diagnosed and repaired the issue quickly as well as advised on ways to maintain the appliance.

The repair man came and replaced a part and said the refrigerator was fixed. Four hours later the panel showed the same error code that had caused the initial call for service. I texted the repair man but he said he was not allowed to return. A new service call was required. Another one week wait without our refrigerator. Unacceptable.

The service man was very nice. He could not find out what was wrong. He got it working for a cycle and didn't understand why it wasn't working. When he left and we tried it that evening it did not work . We made an appointment for someone to come again this coming Fri the 22nd. My grandson will take off work to meet him at my house. We definately need it to work for Thanksgiving as a lot of family will be here.

Did a thorough job.

I had my washer and dryer maintained.

Manny was on time and very professional, answered all questions regarding our refrigerator and repaired a minor problem that we had with the refrigerator.

The technician was very knowledgeable and professional in performing his duties, which resulted in returning my over's broiler to peak working status.

They showed me how to dismantle the crisper section and put it back together again.

Have all Kenmore kitchen appliances & depend on Sears home service if they need servicing.