Santa Barbara, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 86 Reviews
-
Technician was friendly and knowledgeable. I would recommend and use this technician again.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
I used them a week ago. I still have the same problem and now I have to wait 2 more weeks in order to get to get it fixed.Dear Maria, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
I am very happy with the service provided by Sears repair.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
informative and helpfulThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Very good and well done!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
aBLE TO USE OVEN AGAINWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
They analyzed the problem the same day we called. It took nine days for the parts to arrive and the repair person to come—which is a long time without a washing machine. Seems like they could have overnighted the parts and sent the repair person sooner. But they told us how long it would take and they came when they said they would. I waited a week to rate, to make sure the repair held. It did.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
This was an overdue maintenance service. I appreciated the safety protocols!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
The repair was at my daughter's house. She is delighted that her ice maker is fixed.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Dishwasher is not working for over 100 days. 6 service calls later and the problem is still not solved. Technician recommends replacing unit. No support. Everybody is courteous on the phone, however, no escalation process, no call back, no solution in sight, nothing. Still waiting for repair or replacement. How much longer? Very frustrating experience.Steven, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.