Santa Barbara, CA repair reviews

All parts EXCEPT grills arrived. Grills later arrived damaged. Tech had to reorder. Your parts source needs better packaging.

I liked the technican very much. He was very helpful. What bothered me was that I had to wait 8 days before someone could come and address the problem. I have not had this problem in the past.

John is the Best. Really knows his service and knowlegible

I have used them for many years now and am quite happy

Beginning in February this year and then again in August and September two different Sears technicians worked to fix our washer, which was stopping between cycles and finally not even starting. Three parts were replaced in three separate service calls. The last one seems to have finally fixed the problem.