San Jose, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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11–20 of 199 Reviews
  1. Great service

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    The repair service was excellent as indicated. Unfortunately, the pilot assembly that was replaced failed two days later and I called to have it repaired again. This is likely a fault with the replaced equipment, not the service technician.
    SAN JOSE, CA
    May 18, 2019
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  2. We are not happy with the kenmore

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    we not happy with this barbecue , Supposed to be stainless steel , It is already rustic , We just used once and whole season we had two caver.
    SAN JOSE, CA
    May 12, 2019
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    Thank you for taking the time to bring this to our attention! We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
    SHS Social on May 14, 2019
  3. Washer Belt

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    Service, great; but the appointment is made with all the info needed, given,does there have to be 2 visits? Can't work be done on the first visit?
    MORGAN HILL, CA
    May 10, 2019
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  4. Outstanding service, experience and knowledge.

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    The technician was experienced, immediately recognized and identified my refrigerator model and had previous experience with the problem. He shared valuable advice, was courteous and thorough. Thank you for sending him!!!
    SAN JOSE, CA
    May 04, 2019
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  5. left indentation,,,scratches,,,in the hardwood floors... should have used protective mat...

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    left indentation,,,scratches,,,in the hardwood floors... should have used protective mat...
    MORGAN HILL, CA
    May 01, 2019
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    We're sorry that the tech damaged your floor. We have sent you a separate email requesting additional information.
    SHS Social Care Team on May 01, 2019
  6. Stove still needs repair....

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    Panel fell apart again .... next time I used the stove ..... technician told me to make a service call...
    MORGAN HILL, CA
    May 01, 2019
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  7. Better than expected

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    The repair person did a great job. The communication on the phone was rather underwhelming.
    MORGAN HILL, CA
    April 19, 2019
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  8. Great technician

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    The technician you sent made up for the day your technician didn’t show up after I waited all day. This technician was considerate, thorough, courteous, meticulous, knowledgeable, and efficient..
    SAN JOSE, CA
    April 07, 2019
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  9. water heater service

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    service on water was extremely professionly done nice job
    SAN JOSE, CA
    April 06, 2019
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  10. excelent service

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    service man knew what he was doing This was not a repair service - I needed yearly checkup with our Sears maintenance agreement
    SAN JOSE, CA
    April 05, 2019
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