San Jose, CA repair reviews

Parts were installed, and refrigerator is working well.

I have used them many times and never had a bad experience.

The gentleman that came to check most of my appliances was very thorough. He also gave my some tips on how to better maintain them.

The technician came over and told me what I needed; he said he would be back within a week with the parts; when he didn't come, I called the phone # that he gave me and I was told he wasn't available. Then I called 2 or 3 different customer service lines;one rep said they had no record of the tech ordering parts;instead they indicated that he told us we needed a new dishwasher. The other two indicated that he had been at the house and closed out the order(I should have taken a copy of thatorder from the tech before he left). I gave up after calling Samantha who was very apologetic about what happened,but she still hasn't called me back.