San Jose, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 252 Reviews
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About a month ago I needed service I love everythingThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Never Again by from SeresDOLORES L, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I appreciate Brenda updating me in the issue and next steps.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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djob not done yet. we have no replacement hotwater heater and we have no hot waterHi Larry, We see that Service for Water heater was completed on 2021-01-02. We request you to please contact our Protection Agreement team @ 800-927-7836 as the item was covered under Protection Agreement.
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The technician was very professional and courteous. Very happy with the serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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He did a great job!!Hello Irma, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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After the service My washer start with problems.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Had service on my drier . Great experienceHi Jose, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My refrigerador is still not working. It has become a nightmare. Honestly the worst service ever.HI MYRA ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist as per records we see that service is in waiting for service status on 10/23/2020 we request you to please wait for it as we do not see any parts and item is covered under MPA we request you to contact PABA team at - 800-927-7836 as they will have access to it.
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After two months with the washing machine. Service man came in and fixed it within an hour. Very knowledgeable very polite. Great customer serviceThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.