San Jose, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.0 out of 5 stars

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    November 23, 2018
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  2. Great service

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    Parts were installed, and refrigerator is working well.
    SAN JOSE, CA
    October 30, 2018
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    October 20, 2018
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    October 20, 2018
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  5. Fixed the problem!

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    I have used them many times and never had a bad experience.
    SAN JOSE, CA
    August 25, 2018
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    August 19, 2018
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    August 03, 2018
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    August 03, 2018
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  9. Great work!

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    The gentleman that came to check most of my appliances was very thorough. He also gave my some tips on how to better maintain them.
    SAN JOSE, CA
    July 31, 2018
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  10. Service OK , follow up lousy!

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    The technician came over and told me what I needed; he said he would be back within a week with the parts; when he didn't come, I called the phone # that he gave me and I was told he wasn't available. Then I called 2 or 3 different customer service lines;one rep said they had no record of the tech ordering parts;instead they indicated that he told us we needed a new dishwasher. The other two indicated that he had been at the house and closed out the order(I should have taken a copy of thatorder from the tech before he left). I gave up after calling Samantha who was very apologetic about what happened,but she still hasn't called me back.
    CAMPBELL, CA
    July 08, 2018
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    Hi! We're sorry to see that no one has followed-up with you. I have sent you an email separately requesting additional information to see if I can be of assistance. Thanks
    SHS Social Care on July 09, 2018