Sacramento, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 322 Reviews
-
Very professional
-
Fast and accurate
-
Technician quickly identified the problem and made the necessary adjustments.
-
The problem and source of the problem was corrected on our third visit by a second technician.
-
Technician ordering parts not to efficient but diagnostic and services were very good
-
Three technicians and one month later my washing machine is still not fixed. Instead of replacing the washing machine sears just keep sending technician after technician. In the meantime I have to go to the laundromat to wash my clothes which is very inconvenient.Hi Lashaun, thank you for taking the time to send us your feedback. We apologize you are still having a problem with your washer. A member of our care team will contact you to assist.
-
explained why unable to repair item and what brands require least repairs
-
Much more expensive then other repair services. Didn't have parts necessary first time. Had to come back a second time only for repair to not go as planned. Tech was nice though and seemed to try his best.Hi Davis, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience not being all you had hoped it would be.
-
Very professional, friendly and helpful
-
Yee, the service tech was professional, honest, and straight forward about explaining our problem with our Samsung refrigerator. We learned our lesson about purchasing a Korean appliance. Never again.