Roseville, CA repair reviews

The service man, told my husband we should never use plastic bags in the freezer. We have had the freezer several years, no one has ever told us this would cause the freezer to stop freezing.

Refrigerator still not working after almost 72 hours. Not happy at all.

He would not listen to my wife about our problem. He refused to believe her and said we had no problem, everything was fine. It is not fine and still does not work right. He was not about to listen to a woman when heknew more than she did.

ALL GOOD!!!!

He came to work on my evaporative cooler and set it up for the summer. He knew about this type of cooler, set up his ladder, pulled of the winter jacket, put the plug in and brought a hose up to fill it faster along with the usual gate value, and finished in short order. Pads were new last year so are OK for this year.

Thorough, friendly and knowledgeable

My tractor was fixed on May 31st

Whenever I call "For My Home" I get a foreign person that is hard to understand. Yes It's cheaper for Sears,but not happy for your customers. I don't think I will renewal my Sears Protection Agreement Company next year.Your parts people have 50/50 % of parts for my appliances. I had 8 of my appliances checked out, & the "E-Mails" were out of this world. I couldn't even get to my personal "E-Mails". So I'm not happy with your company any more, & I have been with you for over 33 years.The repairman were prompt or called if they would be late. Even in your store on Arden Way, when I bought my new water heater, the sales person was from China or Japan, & I couldn't understand him.

It was great. Very happy with service. Technician was very good.

John is an exceptionally fine technician and does a great job not only fixing machines but in dealing with customers on a personal basis.