Pleasanton, CA repair reviews

The technician called on his way over and was very courteous.His ability to diagnose our issue was amazing. The problem is solved and we are very pleased. Thank you

I had 2 services needed, one was fix the water leaking in the ice machine front door and inside and since they were coming can they check my 1 yr old dishwasher. I got home they said they didn't have time.

Like the reminders and the appointment is kept.

I had called a non-sears technician before calling sears. That resulted in 2 miss diagnosis, wasted time and money buying parts that was not needed. Glad I called Sears. The technician (Alvin) was able to find out the root cause by following right steps and fix the problem soon.

We have a Maytag quiet series 300 dryer, which was anything but quiet. When the dryer started up it made a horrible screeching sound that was unbearable. I thought it might be an issue with a belt or the motor, but it turned out an adjustment of the idler, some vacuuming and some lubrication was all it took to restore peace and quiet - thanks Maytag Man!!

We have been waiting since October to get our washer repaired. It took 2 others part replacements before the right problem was addressed. NOW, STILL waiting for part & it's the end of December and still no part!! What's going on??

No phone call telling me when they would be here, repair man just showed up in time frame. Unable to repair-They no longer make parts.

They were out four time to repair my ice maker. Each time it works for approximately six weeks. At that time it ceases to work. This last time I was quoted around $550 + tax + labor and who knows what the final number would be. The refrigerator is only 2+ yeas old. I bought ice trays. Very disappointing!!