Pleasanton, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 109 Reviews
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We have been waiting since October to get our washer repaired. It took 2 others part replacements before the right problem was addressed. NOW, STILL waiting for part & it's the end of December and still no part!! What's going on??We're sorry that your washer is still not repaired. We have sent you a separate email requesting additional information. Thanks!
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No phone call telling me when they would be here, repair man just showed up in time frame. Unable to repair-They no longer make parts.
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They were out four time to repair my ice maker. Each time it works for approximately six weeks. At that time it ceases to work. This last time I was quoted around $550 + tax + labor and who knows what the final number would be. The refrigerator is only 2+ yeas old. I bought ice trays. Very disappointing!!
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Professional, courteous and patient as we asked questions regarding the use of the washer and dryer. He offered recommendations for care, for longevity and suggestions on keeping the products clean.
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The repair person provided great suggestions on how to care for our products, and took time to show us how to use the options on both the washer and dryer that we had either never noticed, used or were unsure of its use.
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The service technician was great. You have a good man on staff.
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The assigned repairman was great! You have an excellent man on staff.
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He has very good customer skills. He gave me useful tips on how to take good care of my fridge.