Montebello, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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  1. Friendly

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    Happy great service all around
    WHITTIER, CA
    August 18, 2019
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  2. Incompetent service!

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    SEARS came, try to fix my Kenmore refrigerator, and failed to complete because they said my refrigerator cannot be repaired. We are fighting to get our own money back admiration!
    WHITTIER, CA
    August 09, 2019
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  3. Good service

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    Good Service
    PICO RIVERA, CA
    August 05, 2019
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  4. Delivery of Part, Communication and Repair Technician was Excellent

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    We were very pleased with our repair technician and the delivery of the part.
    MONTEREY PARK, CA
    July 26, 2019
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  5. Why bother

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    The guy cleaned our lint screen. Tried to take out the trap but couldn’t so he went outside to clean the outside vent. I could have done that!
    ROSEMEAD, CA
    July 25, 2019
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  6. Excellent overall service

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    The Technicians were courteous and knowledgeable
    MONTEBELLO, CA
    July 23, 2019
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  7. Technician was very good

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    He completed the work well and gave good tips.
    MONTEREY PARK, CA
    July 22, 2019
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  8. very satified with her explanation very neat young lady.

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    i was lucky i got the same tech that came previously because she knew what she was doing .thank you ms,Yvette
    PICO RIVERA, CA
    July 20, 2019
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  9. Disappointed

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    Service repair was for my ice maker. Guy came didnt seem he knew what he was doing at all constantly on phone I am assuming asking for help in the project. Then after about 3hrs says oh I am sorry I need a part I dint have it I'll be back tomorrow as he walked out left his big box if trash in my kitchen and says ih and that's all trash as he leaves. The next day we called Sears and they tell us there us a part that needs to be ordered that they will call us before they come most likely in a couple weeks. The next day we are assuming we are free to go about our day and then they call we are 5 mins away for your repair. Guy comes supposedly fixes ice maker tells us that we won't have ice for 24 hrs cause that is how long it takes before starts to make ice. So we wait we do not use. Finally ice is made and we go to use the ice maker and the ice is flying all over because the guys flat out didnt put all together right. He actually left top wide open wires exposed and the domb like peice that directs ice into your cut is missing. I decide to go out to trash and dig through and that old part is in trash idk if he just wasnt going to put it on or he has a new o e to replace it or anything!!!! Not to mention our fridge is not even a year old yet
    EL MONTE, CA
    July 15, 2019
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  10. Great service

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    I am happy with their service
    PICO RIVERA, CA
    July 15, 2019
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