Montebello, CA repair reviews

Happy great service all around

SEARS came, try to fix my Kenmore refrigerator, and failed to complete because they said my refrigerator cannot be repaired. We are fighting to get our own money back admiration!

Good Service

We were very pleased with our repair technician and the delivery of the part.

The guy cleaned our lint screen. Tried to take out the trap but couldn’t so he went outside to clean the outside vent. I could have done that!

The Technicians were courteous and knowledgeable

He completed the work well and gave good tips.

i was lucky i got the same tech that came previously because she knew what she was doing .thank you ms,Yvette

Service repair was for my ice maker. Guy came didnt seem he knew what he was doing at all constantly on phone I am assuming asking for help in the project. Then after about 3hrs says oh I am sorry I need a part I dint have it I'll be back tomorrow as he walked out left his big box if trash in my kitchen and says ih and that's all trash as he leaves. The next day we called Sears and they tell us there us a part that needs to be ordered that they will call us before they come most likely in a couple weeks. The next day we are assuming we are free to go about our day and then they call we are 5 mins away for your repair. Guy comes supposedly fixes ice maker tells us that we won't have ice for 24 hrs cause that is how long it takes before starts to make ice. So we wait we do not use. Finally ice is made and we go to use the ice maker and the ice is flying all over because the guys flat out didnt put all together right. He actually left top wide open wires exposed and the domb like peice that directs ice into your cut is missing. I decide to go out to trash and dig through and that old part is in trash idk if he just wasnt going to put it on or he has a new o e to replace it or anything!!!! Not to mention our fridge is not even a year old yet

I am happy with their service