El Cajon, CA repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 313 Reviews
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Efficient, professional and friendly, wrapped up the cleaning and maintenance in a timely manner.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
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good work but so very expensive for 10 minutes of workWe are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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Fast and excellentThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was really pleased to get a swift, expert repair by a very courteous, professional for an extremely common issue on my 6 year old oven. I was shocked however, at how the labor cost was well over twice as much as the part for a 10 minute repair. The total repair was over two thirds what I paid for my oven brand new and that type of fee is just taking grotesque advantage of your customers. You really should be ashamed of yourselves! The 5 star ratings given are solely for the benefit of the repair person at not at ALL for Sears appliance, A&E."We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
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I am very glad I requested this service.Dear Dana, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was rescheduled (4) times , none was requested by me. Not a good way to win customersBelinda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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good job yesDear Sam, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used a week ago all goodDear Muthana, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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They never showed up!Dear Charles, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The guy came out the last two times got right to the problem. Cleaned up after himself. It should not taken 4 service calls to get it fixed. Especially the first time when a dryer repair person was sent for a dishwasher. The first person about a month ago I talked to on the phone was going to order parts, that never arrived also. If you want people to get a warranty plan you need to treat the customer right. Only reason I am happy is because the guy that came out the last two times got to the problem and ordered the right parts then came back and put them in when the parts arrived.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!