El Cajon, CA repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 206 Reviews
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Arrived on time and went above and beyond to make sure the problem was fixed
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Great service
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The last tech was great (5 star on all) and got it fixed in good order but it took a month and three other techs to get it figured out. The forgot to order parts and Sears rescheduled without asking five times.Hello Dgriff, thank you for sharing this experience about your repair with us. We are glad to hear that your last tech did a wonderful job. We do apologize that there were delays on your part causing your appointments to be rescheduled. We are glad to hear your unit is fixed and in good order at this time. Thank you.
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Disappointed that the rep who set up my appt said that the $99 diagnostic fee would be applied to the repair bill...not in addition to the bill. Called Sears two times after long waits they hung up on me when I said I wanted it credited off my bill.
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They were here on time and did good work
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He was congenial and knowledgeable
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He was congenial and knowledgeable
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He was congenial and knowledgeable
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He was congenial and knowledgeable
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He was congenial, and knowledgeable