Glendale, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 50 Reviews
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As I rated below, the person was excellent, he has identified the problem in few minutes off opening the refrigerator and gave us solution options in 5 minutes. Great! However he was not even ready to help in getting things out of freezeror pulling the refrigerator out to remove the power. I have seen people much polite and helping nature rather than with an attitude of "it is not my job, I don't even look at that side, let them do it" nature. He "ordered" us to take all things out of the freezer, (refrigerator was empty, only the freezer we did not remove), he was standing with an attitude of "Boss". After identifying the problem he asked us to remove the plug and he did not even touch the fridge since we said, we will select the option to keep the refrigerator off for few days!.Murali, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Setting up an appointment was simple. The technician kept me informed about his scheduled arrival, and once he arrived he explained everything he was doing and how he could fix the issue with our dryer. Professional and courteous.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service was exceptionalDear Diane, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Convenient and kindWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Not happy because they told me it was $99.00 to service it and $199.00 to clean the smell out and service. They only serviced and still charged $199.00 . This just a plain bad business we will never us sear again.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Washing machine is working like it did when it was new!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Very polite and courteousThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Pleased with work ethicsThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Great service!!!Hi Norm,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Joe was great. He did his job well.Our problem is with Sears response time. Blame it on Covid & being short handed but it was still a week without refrigeration.Dear Betty, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.