Fort Smith, AR repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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  1. Sorry repair man

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    He wouldn’t listen to me and didn’t fix anything. My washer is leaking in my floor. It had this problem before. It’s an inlet valve problem only leaks when it’s in use. He never checked it running. My stove burners still won’t light without a match. My upright freezer has a warped door which causes it to frost over then leak in my floor. He said I had the door too full. Well I cleaned the door out and guess what...yep still won’t shut at the bottom. My refrigerator freezer has a split gasket,he couldn’t ignore that so he ordered me one. He reached in behind the bottom freezer compartment door and found a broken off piece of plastic and said here’s your problem,the reason it won’t shut good. I said well what part is broken off that needs to be replaced, he didn’t know so he didn’t fix that or order the parts. I’m really upset with Sears service. You were supposed to send out at least two repair men,instead I got one who knew nothing about fixing my appliances. So I’m right back where I started. Oh and by the way he couldn’t speak English very well nor could he understand it. I DO NOT want him back at my house and please re-schedule me a repair on all my appliances!
    HOWE, OK
    May 04, 2019
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    Thank you for taking the time to bring this to our attention! We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
    SHS Social on May 14, 2019
  2. Great Effort

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    The tech that worked on my washer was exceptional. It is a Kenmore brand. Not able to be repaired and is now being replaced according to the warranty I have with them.
    STIGLER, OK
    March 30, 2019
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    September 26, 2018
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    September 07, 2018
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    August 21, 2018
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  6. VERY PLEASED

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    Service repairman was prompt and very friendly. Explained exactly what he would be doing and the amount of time it would take. He was very professional.
    HARTSHORNE, OK
    July 24, 2018
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    July 21, 2018
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    July 06, 2018
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    June 28, 2018
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    June 23, 2018
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