Gadsden, AL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 144 Reviews
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I need someone to call me today please.HI BILLY ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Refused to fix warranted part without replacing another unwarranted part that was not broken. Pretty sure she broke that post when I refused. Said she had to check it after I said NO WAY.Chris, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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I was not able to get my fridge fixed but Carolyn was great at teaching me a better way to use my next fridge & best next buying options.Hello Susan, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I asked if the mice flow could be frozen since an obvious answer did not surface. Lynette agreed so I turned the breaker off snd emptied the side by side. Next day flipped the breaker, cut the freezer temp and ice restarted.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The washer is rusting big time in the area where bleach is putHI VALERIE TAYLOR,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. as per records we see that service is on 11/30/2020 we request you to please wait for service so that tech will check and fix it.
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took weeks to finally get to appointment date but was worth itHi Joe, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Used them three days ago.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The problem was fixed. The cost of repair was high as it was just cleaning out the drain and ice on bottom of freezer.DORTHY F, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The tech was very knowledgeable and helpful in understanding bHI JAMES ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Completed the job quickly and efficientlyThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.