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4.1 out of 5 stars

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  1. Overall rating

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    After 2 no shows, I had to contact sales rep/coordinator to find out what was going on. After beginning installation, the project was left incomplete due to lack of material. It was a window project and it rained everyday after installation was started and not completed. I do not think I'll be going back to Sears for my future projects, even though I like the product.
    ANGIER, NC
    June 27, 2017
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  2. Overall rating

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    Services very overpriced, but I got the convenience of having roofing, siding, and a/c done and financed all through one company.
    Pensacola, FL
    June 26, 2017
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    Hello Austin, Thank you for taking the time to submit a review. We look forward to working with you in the future. Thank you for choosing Sears for your Home Improvement needs! ^CS
    SHS Social Care on March 13, 2018
  3. Overall rating

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    Chad was very professional and personable. The older installation person was very personable. The younger one, his grandson, was very by the book professional.
    Marietta, GA
    June 26, 2017
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  4. Overall rating

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    Tony was a great salesman to work with; very knowledgeable and efficient. Randy was a great on-site lead, also very knowledgeable. I spoke with Kevin a couple of times and he was very efficient as well. I'm impressed with how quickly I was able to make the deal with Tony, and have the project completed. Thank you~!
    Saline, MI
    June 26, 2017
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  5. Overall rating

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    Great system
    Brandywine, MD
    June 26, 2017
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  6. Overall rating

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    Realize that the project was completed three days ago so responses may be different in a month. CAE
    SALISBURY, CT
    June 26, 2017
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    June 26, 2017
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  8. Overall rating

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    Overall, my wife and I were not thrilled with the scheduling of the initial inspections for the job. It took several scheduling appointments to get the measurements and materials figured out. Then there was confusion over the work dates. During the job itself, I had to go and purchase materials for the contractor. And the finished product was not perfect. Contractor failed to complete calking around shower and floor trimming was incomplete/shoddy.
    Waldorf, MD
    June 26, 2017
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    Hello Penny, Thank you for bringing this to our attention. I apologize the communication was not up to par and we will work on that for the future. Thank you for choosing Sears for your Home Improvement needs! ^CS
    SHS Social Care on March 13, 2018
  9. Overall rating

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    Great job
    Burtonsville, MD
    June 26, 2017
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  10. Overall rating

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    We would like you to know Chris and his crew did a fine job,the quality of their work is visually apparent from the laying of the roofing to the unexpected flashing work done around our stovepipe supports and where the two different roof levels on the back of the house come together.Your roofing requirements are more like a system rather than just a simple roofing job,all roofing should be done to these standards.
    Shelton, WA
    June 26, 2017
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