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4.1 out of 5 stars

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  1. Overall rating

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    The crew that did the siding work were very friendly and polite made sure things where put backed the way my wife wanted and did a great job cleaning up when they where done
    Marshalltown, IA
    June 22, 2017
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    Intial visit I was ok sales rep very nice and helpful. Organizer was same. HVAC people no ID and pant were dropping the whole time which is rude. Electrician no ID and came ina Uhaul truck. Kept going to his truck to smoke both did not look the least bit professional nor was I comfortable having them go in and out my house. Turns out the less than a week later AC wasn't working. The sales rep got the organizer on the phone and they got the HVAC company here on Sunday to fix. He stared it was an
    North Arlington, NJ
    June 22, 2017
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    Hello Emely, Thank you for taking the time to submit a review. I am glad you like the new improvements to your home. From what I can see there is some room to improve and we appreciate you calling out what it is. I know we will review this to better our service in the future. Thank you for choosing Sears for your Home Improvement needs! ^CS
    SHS Social Care on March 13, 2018
  3. Overall rating

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    ac is working great the issue i have i told the installer i wanted to keep the old thermostat it was a nest thermostat installed in march of this year . i think he took it by mistake . i called the sales rep left a message about the problem have not heard back
    Lees Summit, MO
    June 22, 2017
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  4. Overall rating

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    The news windows look great! I can already tell a diffence from my old ones. Very happy Sears customer.
    Greenwood Village, CO
    June 22, 2017
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  5. Overall rating

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    It took longer then we expected, but all is well :)
    Cosby, TN
    June 22, 2017
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  6. Overall rating

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    Great job
    Upper Marlboro, MD
    June 22, 2017
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  7. Overall rating

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    We had an issue with some lost paper work that delayed the job for a couple weeks, other than that all went well
    Snellville, GA
    June 22, 2017
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  8. Overall rating

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    Make it clear no trimming for aesthetics after gutter removal
    Ayden, NC
    June 22, 2017
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    Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future- MN
    SHS Social on March 09, 2018
  9. Overall rating

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    They were an amazing job. I appreciate with their works and patience with us due we are deaf. We had a wonderful communication with my daughter INTERPRETER to us all
    Pikesville, MD
    June 22, 2017
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  10. Overall rating

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    Thank You
    Shelby, OH
    June 22, 2017
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