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4.1 out of 5 stars

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  1. Overall rating

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    excellent job in all..........from sale coordinator to field installers........job well done...thanks
    West Bloomfield, MI
    July 19, 2017
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    Brian and Dag were fantastic!
    Flanders, NJ
    July 19, 2017
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  3. Overall rating

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    The refacing is excellent. I hadn't known originally how involved it was and how much sanding dust would occur. I'm glad to recommend Sears.
    Strongsville, OH
    July 19, 2017
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    Installation of my new air conditioner was quick and the technician explained what he was doing and how to maintain the new unit. We love the COOL!
    Harrisonville, MO
    July 19, 2017
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    Very quick and efficient
    Dudley, NC
    July 19, 2017
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    I had a major problem - no A/C for 7 weeks. Sears came in, I worked well with Rick and Tamara and the installation staff did a great job.
    Emerson, NJ
    July 19, 2017
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    Excellent service provided by Don, I would recommend their services
    ELK GROVE, CA
    July 19, 2017
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  8. Overall rating

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    Project coordinator needs improvement on communication to customer.
    Fair Grove, MO
    July 19, 2017
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    Installation process was a disaster. Nobody, and I mean nobody, ever returned a call! First installer was terminated and 2nd was a little better.
    Lenexa, KS
    July 19, 2017
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    Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future- MN
    SHS Social on March 12, 2018
  10. Overall rating

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    Install team members were professional and friendly. Answered questions without hesitation.
    Rockwall, TX
    July 19, 2017
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