Sears Heating and Cooling Service Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ignition lockout fault 14
When running on gas it's fine, when running on the heat pump it's fine, transferring from one to the other produces an ignition lockout system fault 14. This has still to be resolved.
Lamb, Martinez, CA
AC runs all the time.
AC after install works great but runs all the time.
Notestine, Sparta, MI
HVAC System
The financing was approved very quickly, and the install was completed in one day. Impressive. I am still not happy with the way my house is cooling.
Matute, Houston, TX
ac
Have just now got my heating and cooling so to do a review i need time to see how it works
Bennett, Saint Joseph, MO
New HVAC issues
Carrier infinity system keeps blowing 3A fuses on heat setting. Carrier tech support response not timely... not happy. Installers did a great job btw
Ashcroft, Brentwood, CA
Good team that installed furnace. Still waiting on heater Grates to complete work.
SHARON, A, Dallas, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 01, 2023
Project took too long to get scheduled for installation.
GILBERTO, R, Yelm, WA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
Too much paperwork like buying a house. If you pay them full amount and the check was cleared why do a credit check on the customer.?
CYNTHIA, P, KINGSTON, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
Friendly and responsive team installed thermostat in wrong location. Does not work for this home or this family.
DJ, H, Chillicothe, MO
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 11, 2022
Customer service was bad. The actual worker where really good.
KAREN, A, WASHINGTON, DC
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on December 04, 2022
