Flooring reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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21–30 of 1680 Reviews
  1. Overall rating

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    Floors not completed; not pleased with the cleanup and worker broke a plate and did not inform me. Found it that evening after they left.
    Kansas City, KS
    March 06, 2022
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    We are sorry to hear we did not meet your expectations. Our products ship directly from the manufacturer and at times do not contain instructions. If you are needing further assistance obtaining instructions, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a Parts Direct chat representative.
    Sears Home Services on March 06, 2022
  2. Overall rating

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    Chris did an awesome job. Everyone I dealt with on this project was great. Thank you. ️
    Murfreesboro, TN
    March 06, 2022
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    Dear Jeffrey, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    Sears Home Services on March 09, 2022
  3. Overall rating

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    Installation issues need resolution No one to call
    Blue Ash, OH
    March 06, 2022
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    Dear Patricia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    Sears Home Services on March 09, 2022
  4. Overall rating

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    prompt and professional installation
    Fletcher, OK
    March 06, 2022
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    Dear Stephen, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    Sears Home Services on March 09, 2022
    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on March 09, 2022
  5. Overall rating

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    Extremely unprofessional from start to finish
    Beltsville, MD
    March 06, 2022
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    Dear Michele, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{insert email}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. Thank you, Bob K Sears Member Services
    Sears Home Services on March 06, 2022
  6. Overall rating

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    The installers and the sales people had some miscommunication on how the floor installation was to be done.
    Columbus, OH
    March 06, 2022
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    Dear Sharon, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    Sears Home Services on March 06, 2022
  7. Overall rating

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    IT WAS SATISFACTORY ON ALL ASPECTS
    WAGONER, OK
    February 27, 2022
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    Dear Wade, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on February 28, 2022
  8. Overall rating

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    Excellent job replacing vanity mirror and putting in the floor in bathroom. Steps were good putting them in and shower door is great.
    Newburgh, NY
    January 16, 2022
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    We love 5-star ratings! Thanks for choosing Sears!
    MSO OFFLINE on January 16, 2022
  9. Overall rating

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    I had my carpet installed and I love it.
    Atlanta, GA
    January 16, 2022
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    We love 5-star ratings! Thanks for choosing Sears!
    MSO OFFLINE on January 16, 2022
  10. Overall rating

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    Great job overall !!
    Covington, GA
    January 16, 2022
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    Dear Junior, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS offline on January 17, 2022