In an article at the Search Mobile Computing, Tim Adkisson, director of the product engineering group at Sears Home Services, explains how Sears Home Services used GoToAssist Seeit to reduce repair times.
“It’s not just about reducing paper,” said. “It’s really about knowledge retention and elevating skill sets through using mobility, because the mobile device is getting a lot more powerful.”
Read the full story at the Search Mobile Computing.
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