How to Choose a Reliable Roofing Expert

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Our 9 tips will help you avoid being the victim of a roofing scam.

When Sears Home Services employees learned that a resident of Thomasville, North Carolina had been burned by a roofing scam, they leapt to her aid. The team solved the problem, installing a new roof valued at $14,000 in materials and labor.

Those kinds of scams happen every day.

How, you ask? In this case, a man knocked on Barbara’s door and offered to fix the roof of her garage if she would pay him $3,200 up front. It was an offer she couldn’t refuse. Then, after beginning the job — with low-quality materials that weren’t covered by a warranty — the crew took off.

“The next thing I know, they were gone,” Barbara told Fox 8 News in March. “He took the materials with him — the roofing, which I had already paid for. It was mine.”

Unfortunately, Barbara’s story is just one of many examples of sham roofers and shady contractors. In fact, the Better Business Bureau reports that contractor work involving roofs, window sales and basement waterproofing results in the most frequent complaints of fraudulence.

To prevent this or any kind of scam, you have to be prepared. So if you’re getting ready for a roofing job, the following tips from Sears Home Services will help you prepare for the job and identify a reputable roofer who’ll take care of your home with professional care:

  1. Think twice about using a professional who advises “roofing over” existing shingles. A reputable contractor will repair the wood under the shingles. Placing new shingles over faulty wood or old shingles can shorten the life expectancy of your roof.

  2. Measure your roof in square feet to see how much material is needed to ensure the contractor purchases the right amount of material for your job. Roof materials are purchased in “squares.” Each square is the amount of shingles it takes to cover 100 square feet of roof.

  3. Confirm that the contractor has factored in the entire roofing system to the project, including the right ventilation to reduce water buildup and modulate attic temperatures.

  4. Have the contractor install protective barriers between the raw wood and the shingles to provide additional shielding from ice and water.

  5. Be sure to factor wind resistance into shingle selection — it can make a big difference in terms of protection.

  6. Check to guarantee your roofing provider is licensed, insured and bonded, and has referrals you can contact to make sure the company is reputable.

  7. Think about the service you will receive after the project is finished. Is a warranty provided? Will the company be around in 10 years?

  8. Don’t go for the lowest bid without considering what’s included in the price. Remember, if a deal sounds too good to be true, it probably is.

  9. Once a roofing project is completed, consider having it inspected by an independent party for additional peace of mind.

Need help evaluating your roofing needs? Choose a company that has a long history of providing reliable products and service. Sears Home Services offers a free in-home consultation, robust warranties and a variety of products to make sure you always have a roof over your head. Call 1-888-565-4048 or head to the Sears Home Services roofing repairs, replacement and installation page to schedule today.