Home Improvement Customer Referral Program

By Lyle Weischwill | Oct. 29, 2018 2:19 pm PST

Sears Home Home Improvement Customer Referral Program

Refer a friend and get $250 in Shop Your Way points when your friend completes a Sears Home Improvement project.

Referring is Easy

  1. Start by sharing with your family and friends.
  2. Encourage them to call 1-888-813-0632 and set up a free in-home design consultation with one of our advisors. Be sure they provide your appointment reference number and Consultant ID number while talking to our customer service department.
  3. Once they complete their project, you can enjoy $250 in Shop Your Way points!

Let your friends know that with Sears you get:

Professional — Specialists that are efficient and experienced

Fair — Established parts with key proprietary brands such as Kenmore

Clear — You’ll get an estimate before we begin

Knowledgeable — Licensed and insured installers trained to do the job right

Conscientious — Your home will be as clean when we leave, as when we arrived

Dependable — Satisfaction Guaranteed*



The Sears Home Improvement Customer Referral Program (“PROGRAM”) is a consumer referral reward program designed to support referrals for the sale of home improvement products for Sears Home Improvement Products, Inc. (“SEARS”). Eligible Participants are United States citizens 18 years of age or older excluding employees of Sears Holdings Management Corporation, its affiliates and subsidiaries (“REFERRING PERSON”).

Reward Structure######

A person interested in securing an in-home consultation from SEARS under the PROGRAM (“PERSON REFERRED”) or the REFERRING PERSON calls the SEARS PROGRAM Hotline at 1-888-813-0632. The PERSON REFERRED or REFERRING PERSON shall provide the name and lead identification number of the REFERRING PERSON to the SEARS representative upon the initial inquiry phone call when the PERSON REFERRED establishes a Bona Fide Referral, as defined below. Every Bona Fide Referral will be included in the PROGRAM where the PROGRAM is available. Referrals for eligible SEARS residential offerings, including: replacement windows, siding, entry doors, heating & cooling systems, roofing, kitchen remodeling, kitchen cabinet refacing, bathroom remodeling, and flooring will be included in the PROGRAM. A Bona Fide Referral involves a unique customer referral that could be contacted by SEARS, where the customer is a homeowner and is interested in an eligible SEARS residential offering under the program where service is available. For every Bona Fide Referral that generates a final sale which is approved for work to begin, the REFERRING PERSON will be awarded $250.00 Shop Your Way points after the REFERRED PERSON’s job has been closed and funded. The REFERRING PERSON must have a Shop Your Way account to be awarded the $250 Shop Your Way points. Points will expire 90 days from the day the points are awarded into the member’s Shop Your Way account. Shop Your Way points cannot be used as payment for any Sears Home Improvement Service purchased. The REFERRING PERSON may elect to decline.

Incentive Acceptance######

Other than that which is described herein, the REFERRAL INCENTIVE awarded to the REFERRING PERSON is not transferable. No REFERRAL INCENTIVE substitution is allowed. REFERRING PERSON must be living at the time of the referral incentive issuance in order to be eligible. By participating in the PROGRAM or accepting a REFERRAL INCENTIVE, the REFERRING PERSON agrees to release SEARS, its parent company, affiliates and each of their officers, directors and associates from any and all liability, loss or damage of any kind arising out of or in connection with their participation in this PROGRAM or with respect to issuing, receipt, possession, use and/or misuse of any REFERRAL INCENTIVE issuance or while traveling to or from any PROGRAM-related activity. Participants in the PROGRAM agree to abide by these official terms and conditions and the decisions of SEARS management whose decisions are final on all matters relating to this PROGRAM.

Additional Terms and Conditions######

All decisions regarding participant eligibility or qualification for REFERRAL INCENTIVE, the REFERRAL INCENTIVE earned by PROGRAM participants, and any other matters relating to interpretation of the PROGRAM terms and conditions are the sole authority of SEARS management. SEARS Management reserves the right to modify or cancel the PROGRAM at any time without cause.

PRODUCTS NOT AVAILABLE IN ALL AREAS. The current list of trade licenses for the Sears Home Services family of businesses (including Sears, Roebuck & Co. and Sears Home Improvement Products, Inc.) can be found at www.searshomeservices.com/license. See www.searshomeservices.com/shs/info/satisfaction-guarantee for Satisfaction Guarantee details. Sears Home Improvement Products, Inc. is a division of Sears Roebuck and Co. The “Sears Home Services” brand logo is used with the permission of Sears, Roebuck and Co.

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