Microwave Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mitchell H.
Mitchell H. is very good. He was polite and knowledgeable and informative. The part that drove me crazy was the 5 to 6 emails and texts per day reminding me of my appointment, asking me if I wanted to reschedule, etc. You need to give it a rest. One reminder is enough. All day long I receive something from you. The worst part of it all is that I was responsible for tracking the parts (at first I didn't know that was my responsibility). You made an appointment, but only half of the parts had come and I stayed home from work not know if maybe the parts would come in later and you were tracking them and would show up when they showed up. I wasted a whole day, and to top it off, I was not given the opportunity to actually speak on the telephone to ask questions. I was only given the option to do a chat thing which is a terrible way to communicate. You need to be available to telephone. I hope your service man Mitchell goes to another company that is more user friendly.
Lana H, Terre Haute, IN
Microwave repair
Doc was great! Very pleased. You should be proud he's working for you!
Sheila P, Germantown, TN
On time and knowledgeable
Good service
Donald D, Cary, NC
Microwave repair
He did a great job and leave the place clean. He was a good technician
Muhammad C, Okeechobee, FL
Good Customer Service
Thanks for prompt service
Pat C, Indianapolis, IN
Microwave Repair
My Microwave was repaired and tested. The repairs were completed professionally and with care. I appreciate the wonderful service that I received. Thank you.
Valentino S, Edgewood, MD
Microwave fixed.
Ross L, arrived on time, after calling to tell me he was on the way. He was very professional and knew what he was doing. He analyzed and fixed the problem with the microwave, and made suggestions about future use of the appliance. Couldn't recommend him more. 5 star experience.
John G, Prescott Vall, AZ
Repaired Microwave
Very positive and he was pleasant and friendly. Repaired quickly and was great at giving advice. I would use him again.
Sabrina H, Wesley Chapel, FL
very professional
Knowledgeable
Luz M, Hormigueros, PR
annual maintenance
Maintenance good. Thank you. Thank you. Thank you. Thank you.
Dan G, Woodbury, MN
