854 State Rte 13 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Freezer service from Javar
Javar was very kind and explanatory of the issue with our freezer. He completed the work efficiently and everything worked great when he left.
P.J. B, Trumansburg, NY
AWESOME
Great guy. Explained everything very well. And how to prevent it in the future.
Dale B, Romulus, NY
On time, polite and competent!
He repaired our stove quickly and without fuss! I would recommend him!
Thomas M, Endicott, NY
Good Experience
Tadd called ahead, arrived on time and did a nice, efficient. job. He installed some new parts and cleaned the built-up lint from our dryer.
Walter B, Oneonta, NY
Microwave repair
He had ordered the correct part to do the repair, but the new part was not compatible to the wiring harness. He called the factory and they were not able to give him any fix to the problem. He said that the warranty company would be in touch with me
Webb S, Binghamton, NY
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Tad was prompt, courteous and answered any questions we would have. A pleasure doing business with Sears.
Margaret Monaco, Endicott, NY
Great service
Our GE Profile washer dryer combo stopped spinning in less than a month. Joe solved the issue of a loose connection efficiently. He was pleasant and communicative.
Meghan K, Freeville, NY
Part needed not available
My LG washer was throwing a thermistor errors soon as machine started. Tadd ordered a thermistor and a wire harness. We received wrong harness (part number was not correct right harness was not available). Replaced thermistor still had error. Continuity between power board and thermistor was good. Installed new power board, still had error. Found faulty connector on harness. Hard wired thermistor, problem solved. New power board not needed. Correct harness needed. Tadd was customer oriented and professional. Went out of his way to get our washer back in working order.
John K, Endicott, NY
Service technician r
Tadd is very thorough and very efficient. Thank you for his service. He is very capable and wish I had him every time. Alice Slocum
Alice S, Binghamton, NY
Eugene visit
Very good experience. he came when he said he would come and explained the different options to us very clearly.
Nicolas V, Interlaken, NY
