901 W Morton Ave Suite 18C Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator repair
John is very nice and polite. He knows what he is doing and explains what needs to be done and does it. Unfortunately our refrigerator is so old one can no longer get the part to fix it. I would recommend John to anyone.
Mary L, S Jacksonvle, IL
Repaired Ice Maker
John was very friendly and knowledgeable. He used his time efficiently as well.
Brad T, Modesto, IL
Great job!
Polite, called ahead to tell arrival time, quickly diagnosed the problem, had part with him to fix problem and told us what was wrong. He was efficient, knowledgeable and quick. Left as soon as he had finished the job!! Great service!
Julianna D, Industry, IL
Sears repair
John was a very pleasant man. He came when he said he would and got right to work fixing our refrigerator ice maker. I would recommend John to anyone as a good repair person. So glad to have our ice machine up and running again. Thank you John
Mary L, S Jacksonvle, IL
Home owner
Don does top notch work. Awesome work and sticks to business for sure. And gives helpful advice on maintenance. 5 star
Steve R, Havana, IL
Freezer
John did everything that he said he could do, even getting on the floor, putting in freon, etc. However, the freezer still isn't freezing; in fact it is barely cool inside the freezer. HELP!!
Robert N, Jacksonville, IL
Friendly, Knowledgeable, and Patient!
Bronell arrived just when he said he would. He was very friendly and extremely knowledgeable regarding my refrigerator. I would request him all the time if I could.
Laura E, S Jacksonvle, IL
Still not cooling still warm 39+degrees
Still shows 39+ degrees on digital and analog gauges even after replacing fan did not go down what a waste, had to call back to GE appliance to get this taken care of and told them never have you A&E ever come back HERE AGAIN!!!!!!!!!!!!!! Dop not have A&E come to you home!!!!!!!! Ge is goping to take care of these problems
Tom L, Jacksonville, IL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 10, 2023
