2525 Dawson Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Garage door opener.
I was very pleased for the great fantastic job he did to the garaged door opener.
Cheryl S, Albany, GA
Treadmill
I was very pleased on the timely fantastic great job he did.
Cheryl S, Albany, GA
HVAC
Nice professional but is it normal to ask for wifi password
Alice R, Albany, GA
Refrigerator repair
On time, friendly and efficient. No problems at all. Pleased
David K, Leesburg, GA
Rating
Very kind and resourceful, punctual, efficient, careful, concerned, and effective.
Lisa M, Dawson, GA
Excellent tech
Paul was able to identify the issue and repair it quickly. Great guy. Was super nice
Morris W, Americus, GA
Pleased
Knowledgeable and very polite,I would recommend his service to friends and family.
Calvin P, Albany, GA
Fast service
Paul was professional and didn't take long to complete the repair.
Pamela R, Albany, GA
Unresolved and Getting the Run Around
After allowing over a month to get this the problem fixed — called today and was told the case was closed. I also checked last week and was told it was still being worked. This is unacceptable. Over a month with a broken stove that the technician said needed parts that were not available. So, the problem is no different from when I called the first week of March. No star is needed.
J O, Albany, GA
Customer service response - Dear,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you
Sears Home Services on May 14, 2024
Service
This was the 4th time Sears has been out here since November. The technician tore the front facing off my dryer then told me he didn't but he would super glue it back!!!! Y'all's Sears service and customer service is horrible. This is why I'm canceling Choice Home Warranty. He also left the hose not connected to the dryer so the heat was blowing back into the laundry room. I wish I could give "0"
Allecia R, Albany, GA
Customer service response - We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on February 08, 2024