#1 in Appliance Repair*

Studies have shown that the average American family does close to 400 loads of laundry a year—which means a broken washing machine is a big inconvenience. From puddles on the floor to burned out motors, Sears is here to help.  Our Sears Home Services repair technicians are familiar with every brand of washing machine—from Kenmore, KitchenAid, Amana, Frigidaire, Whirlpool and more.

Featured Brands We Repair

Don't see your brand? Didn't buy it from Sears? Don't worry. We repair most brands and models—no matter where you bought it.

  • Kenmore
  • Whirlpool
  • Maytag
  • Frigidaire
  • GE
  • Bosch
  • Amana
  • KitchenAid

Washer Problems & Solutions

My washing machine is making strange sounds or vibrations.

The tub bearings may have been water damaged as a result of a bad seal, and would need to be replaced.

My washing machine won't run or stops mid-cycle.

The door or lid switch might need to be replaced if it was damaged. It can wear out naturally, or wind up broken if caught on a foreign object.

Water won't drain from my washing machine.

The drain pump may need to be replaced. It can wear out over time, or it can get damaged when hard objects left in clothing bang around in a wash cycle. Check the drain hose connection to the drain pipe to be sure.

Water isn't pumping out of my washing machine during the spin cycle.

The drain pump may need to be replaced. It can wear out over time, or it can get damaged when hard objects left in clothing bang around in a wash cycle. Check the drain hose connection to the drain pipe to be sure.

The basket is slow or will not spin in my washing machine.

The motor coupler might need to be replaced if the machine's failure to spin is accompanied by a rattling sound from the base of the washer. Overloading the washer on a consistent basis will shorten the coupler's life.


Rated 2 out of 5 by from Dissatisfied time frame for repair The actual service person was GREAT - however, the scheduling department was HORRIBLE. From my first phone call to have the repair completed to the actual repair was six weeks - that is an excessive amount of time to have your home washing machine repaired. I would NEVER recommend this service company - and it is directly related to scheduling a repair and the job actually being completed.
Date published: 2015-07-05
Rated 5 out of 5 by from Excellent Service Sears Home Service found the problem with my washing machine and repaired it within 30 minutes. The service men were outstanding.
Date published: 2015-07-05
Rated 5 out of 5 by from service He knew what was going on -- had washer working in minutes
Date published: 2015-07-04
  • 2015-07-07T17:29CST
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What to Expect with a Sears Home Services Repair

Rest assured that our technicians will remind you of your service in plenty of time and treat your home with professionalism and respect.

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You'll receive a service confirmation with a link and phone number to reschedule or make changes.

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You’ll receive an automated confirmation call the day before your scheduled repair.

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Your service technician will contact you the day of your repair, providing a service window time.

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90 Day Guarantee

Repairs include a 90 day warranty on the work completed.

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Payment

All major credit/debit cards accepted. Checks and/or cash are also accepted.

*Source: Traqline Market Share Report June 2014