Our Repair Service
If your stair climber is no longer working properly, let the experts at Sears Home Services help. Our local repair technicians have a breadth of step machine experience, from chain breaks to electrical connection problems. We can handle just about any stair climber issue, as well as perform stair stepper installation if needed. We service many major brands, even if you didn’t buy it from Sears.
90 Day Guarantee
If within 90 days from the date of your service, your merchandise fails to operate for reasons related to the original repair, we will replace any parts that failed due to defects in material or workmanship and perform any labor related to the original repair service free of charge. Your satisfaction is guaranteed.
A ServiceSmart Agreement covers the cost of the initial repair and provides 12 months of protection. Price includes everything to fix your stair climber: trip fee, diagnostic charge, labor (technician's time in the home) and parts up to $500. It also provides you with an extended 12-month protection agreement and unlimited service calls in case anything should go wrong with your step machine in the future and you need additional maintenance or service. Sears Home Services has you covered.
Already Have a Warranty or Protection Agreement?
Then you're entitled to free service support from our Technical Specialists. If we can‘t help you over the phone, we'd be happy to schedule a service appointment with one of our local repair experts.
What to Expect for In-Home Repair Service
Our technicians will treat your home and your equipment with the respect it deserves. Here’s how our repair service works:
You’ll receive an automated confirmation call the day before your scheduled repair.
The technician will call prior to arrival.
The amount of time prior to the expected arrival varies based on the technician’s schedule (see recommendation above).
Payment for In-Home Repairs is Easy
Our Repair technicians will process payment and any coupons or discounts at the time of service. We accept all the major credit cards as well as many Sears gift and club cards. We also accept cash and check.
Local Service Across The Nation
We're a nation-wide network of 13,000 repair technicians. That's a lot of wrenches.
Local Crew in ,
Did you know, our local experts have...
Over local service centers make drop-off repairs easy and reliable. Find yours here.
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