#1 in Appliance Repair*

A fridge on the fritz can be a messy problem to have. From broken icemakers to irregular temperatures, the Sears Home Services repair technicians are here to help your refrigerator keep its cool. Our techs are familiar with every brand of refrigerator—from Kenmore, KitchenAid, Amana, Frigidaire, Whirlpool and more.

Featured Brands We Repair

Don't see your brand? Didn't buy it from Sears? Don't worry. We repair most brands and models—no matter where you bought it.

  • Kenmore
  • GE
  • Whirlpool
  • Frigidaire
  • KitchenAid
  • Maytag
  • Amana
  • Jenn-Air
  • Hotpoint
  • Bosch
  • Admiral
  • Westinghouse
  • Kelvinator

Refrigerator Problems & Solutions

The temperature in my refrigerator or freezer is not cold enough.

The defrost thermostat would need to be replaced if the contacts have been frosted over.

The ice maker in my refrigerator is not working.

The ice maker motor module may have seized up, and would need to be replaced.

My refrigerator is not working.

The electronic control board can be damaged from a power surge, worn out relays, or open circuits, and might need to be replaced.

My refrigerator is making strange noises.

The bearings on the evaporator fan motor can wear out, and the motor might need to be replaced.

My refrigerator does not dispense water or ice.

The water valve can get clogged with minerals, and fail to open or close. It might need to be replaced.


Rated 5 out of 5 by from Excellent, Professional Service Went on-line the evening before and discovered that they would be on-site the next morning. With a broken refrigerator, this is a major plus. The repair person was very professional, neat, and timely. Would recommend the Sears service to anyone, including family. Thanks.
Date published: 2015-06-25
Rated 5 out of 5 by from Fast, efficient service When the Service Tech arrived and checked my problem, we also noted that the refrigerator was not cooling as it should. I requested a replacement, as our refrigerator was less than a week old and we had 2 major issues. The Technician contacted Service, a new unit was ordered and delivered within 48 hours.
Date published: 2015-06-25
Rated 5 out of 5 by from Refrigerator repair Joe is an excellent technician. He's been here twice and each time very courteous, knowledgeable, and makes valuable suggestions for running the appliance. This man needs a promotion and a raise in salary!!! Sears needs to keep individuals like him. He's too good to lose! He's the type that can "make or break" the company's reputation. I've been a Sears customer since 1978. Please address this issue.
Date published: 2015-06-24
  • 2015-06-30T23:53CST
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What to Expect with a Sears Home Services Repair

Rest assured that our technicians will remind you of your service in plenty of time and treat your home with professionalism and respect.

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You'll receive a service confirmation with a link and phone number to reschedule or make changes.

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You’ll receive an automated confirmation call the day before your scheduled repair.

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Your service technician will contact you the day of your repair, providing a service window time.

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90 Day Guarantee

Repairs include a 90 day warranty on the work completed.

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Payment

All major credit/debit cards accepted. Checks and/or cash are also accepted.

*Source: Traqline Market Share Report June 2014