#1 in Appliance Repair*

A fridge on the fritz can be a messy problem to have. From broken icemakers to irregular temperatures, the Sears Home Services repair technicians are here to help your refrigerator keep its cool. Our techs are familiar with every brand of refrigerator—from Kenmore, KitchenAid, Amana, Frigidaire, Whirlpool and more.

Featured Brands We Repair

Don't see your brand? Didn't buy it from Sears? Don't worry. We repair most brands and models—no matter where you bought it.

  • Kenmore
  • GE
  • Whirlpool
  • Frigidaire
  • KitchenAid
  • Maytag
  • Amana
  • Jenn-Air
  • Hotpoint
  • Bosch
  • Admiral
  • Westinghouse
  • Kelvinator

Refrigerator Problems & Solutions

The temperature in my refrigerator or freezer is not cold enough.

The defrost thermostat would need to be replaced if the contacts have been frosted over.

The ice maker in my refrigerator is not working.

The ice maker motor module may have seized up, and would need to be replaced.

My refrigerator is not working.

The electronic control board can be damaged from a power surge, worn out relays, or open circuits, and might need to be replaced.

My refrigerator is making strange noises.

The bearings on the evaporator fan motor can wear out, and the motor might need to be replaced.

My refrigerator does not dispense water or ice.

The water valve can get clogged with minerals, and fail to open or close. It might need to be replaced.


Rated 2 out of 5 by from Very frustrated! I have a 13 month old fridge that is rusting. The technician told me the fridge is not all stainless and because I clean it with soft water, I may be contributing to the problem. Stainless steel cleaner and a special cloth was ordered to remove the rust. That cleaner didn't work. The bigger issue is that I was never told that my fridge was made of a low grade stainless and Sears doesn't advertise it. They told me they will not do anything about it. They need to stand behind their merchandise. He did tighten the freezer handle.
Date published: 2015-07-23
Rated 5 out of 5 by from Icemaker repair They were great and explained how to prevent the problem again. Thanks!
Date published: 2015-07-23
Rated 5 out of 5 by from Refrigerator/Freezer leaking water on the floor. The solenoid had gone bad. The repairman had the part and fixed it quickly.
Date published: 2015-07-23
  • 2015-07-26T18:20CST
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What to Expect with a Sears Home Services Repair

Rest assured that our technicians will remind you of your service in plenty of time and treat your home with professionalism and respect.

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You'll receive a service confirmation with a link and phone number to reschedule or make changes.

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You’ll receive an automated confirmation call the day before your scheduled repair.

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Your service technician will contact you the day of your repair, providing a service window time.

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90 Day Guarantee

Repairs include a 90 day warranty on the work completed.

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Payment

All major credit/debit cards accepted. Checks and/or cash are also accepted.

*Source: Traqline Market Share Report June 2014