#1 in Appliance Repair*

A fridge on the fritz can be a messy problem to have. From broken icemakers to irregular temperatures, the Sears Home Services repair technicians are here to help your refrigerator keep its cool. Our techs are familiar with every brand of refrigerator—from Kenmore, KitchenAid, Amana, Frigidaire, Whirlpool and more.

Featured Brands We Repair

Don't see your brand? Didn't buy it from Sears? Don't worry. We repair most brands and models—no matter where you bought it.

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Refrigerator Problems & Solutions

The temperature in my refrigerator or freezer is not cold enough.

The defrost thermostat would need to be replaced if the contacts have been frosted over.

The ice maker in my refrigerator is not working.

The ice maker motor module may have seized up, and would need to be replaced.

My refrigerator is not working.

The electronic control board can be damaged from a power surge, worn out relays, or open circuits, and might need to be replaced.

My refrigerator is making strange noises.

The bearings on the evaporator fan motor can wear out, and the motor might need to be replaced.

My refrigerator does not dispense water or ice.

The water valve can get clogged with minerals, and fail to open or close. It might need to be replaced.

Ratings & Reviews

I loved our service man

I loved our service man. I was scheduled for the afternoon, and he called and came earlier than expected which was wonderful. He also gave very good advice about maintaining my Sears Kenmore Refrigerator.

Andrew L. | Oviedo, FL

You Always Know What to Do!

The technician that came out today was so nice and polite! He was extremely efficient and professional. Their work is always done thoroughly and they know what to do no matter the problem!

Lisa M. | Iowa City, IA

Completely Solid

Yesterday the Sears repair tech came to fix my side-by-side refrigerator/freezer. He did a great job of fixing the fridge while explaining what he was doing. He also explained the benefits of buying the ServiceSmart Agreement, which I bought. This morning, as instructed by the tech, I restarted the freezer/fridge and it worked great. And to my surprise the icemaker and water dispenser kicked on as well. Solid guy through and through. Would definitely recommend to friends and family. Thanks again, Sears!

Mark W | Denver, CO

What to Expect with a Sears Home Services Repair

Rest assured that our technicians will remind you of your service in plenty of time and treat your home with professionalism and respect.


You'll receive a service confirmation with a link and phone number to reschedule or make changes.


You’ll receive an automated confirmation call the day before your scheduled repair.


Your service technician will contact you the day of your repair, providing a service window time.


90 Day Guarantee

Repairs include a 90 day warranty on the work completed.



All major credit/debit cards accepted. Checks and/or cash are also accepted.

*Source: Traqline Market Share Report June 2014