#1 in Appliance Repair*

A fridge on the fritz can be a messy problem to have. From broken icemakers to irregular temperatures, the Sears Home Services repair technicians are here to help your refrigerator keep its cool. Our techs are familiar with every brand of refrigerator—from Kenmore, KitchenAid, Amana, Frigidaire, Whirlpool and more.

Featured Brands We Repair

Don't see your brand? Didn't buy it from Sears? Don't worry. We repair most brands and models—no matter where you bought it.

  • Kenmore
  • GE
  • Whirlpool
  • Frigidaire
  • KitchenAid
  • Maytag
  • Amana
  • Jenn-Air
  • Hotpoint
  • Bosch
  • Admiral
  • Westinghouse
  • Kelvinator

Refrigerator Problems & Solutions

The temperature in my refrigerator or freezer is not cold enough.

The defrost thermostat would need to be replaced if the contacts have been frosted over.

The ice maker in my refrigerator is not working.

The ice maker motor module may have seized up, and would need to be replaced.

My refrigerator is not working.

The electronic control board can be damaged from a power surge, worn out relays, or open circuits, and might need to be replaced.

My refrigerator is making strange noises.

The bearings on the evaporator fan motor can wear out, and the motor might need to be replaced.

My refrigerator does not dispense water or ice.

The water valve can get clogged with minerals, and fail to open or close. It might need to be replaced.


Rated 3 out of 5 by from Average I really appreciate them getting to me sooner than was originally scheduled and he arrived early to my home and I appreciate that. The guy seemed jumpy/jittery and seemed to be a bit agitated after he checked my plug. I don't understand why they didn't check the plug when they installed the refrigerator. We would not have had to go through this if that had been checked to begin with. I do have an older home, but that plug was a 3 prong plug so I would have never thought it was not grounded as the gentleman said. He also left out a screw when he put it back together. I found it on the floor after he left. My sister has this same fridge and is having trouble with hers as well, and she has a newer home and I know her plugs are grounded. I would like to say that Danny Hilton-owner of the Sears in Corsicana, Texas has been wonderful in helping me with this situation. He has always been very kind and helpful.
Date published: 2015-07-31
Rated 5 out of 5 by from Service aws good Thought price was high, charged service charge plus,for a 5 min. repair. Water line had a crack, tech cut it and put back. Charged 218.00.
Date published: 2015-07-31
Rated 3 out of 5 by from Servce was OK he repair man arrived and immediately went into where we wanted a maintenance agreement or not. To me, it made me wonder if that was going to affect to quality of his work. I started to agree to one and then midway that his work changed my mind. He actually had the audacity to tell us at 'we shouldn't expect appliances to be manufactured as well as they were years ago because it would eliminate jobs for individuals like him.' Perhaps manufacturers should put more people in the factories to be sure the work is done well and not require such frequent repairs. By the way, the door still doesn't close tightly unless I deliberately make sure it's closed. I can't just think I've closed it. I have to make sure it's closed.
Date published: 2015-07-31
  • 2015-08-03T21:56CST
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What to Expect with a Sears Home Services Repair

Rest assured that our technicians will remind you of your service in plenty of time and treat your home with professionalism and respect.

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You'll receive a service confirmation with a link and phone number to reschedule or make changes.

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You’ll receive an automated confirmation call the day before your scheduled repair.

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Your service technician will contact you the day of your repair, providing a service window time.

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90 Day Guarantee

Repairs include a 90 day warranty on the work completed.

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Payment

All major credit/debit cards accepted. Checks and/or cash are also accepted.

*Source: Traqline Market Share Report June 2014