Our Repair Service
Many of the problems you'll have with your range can be troubleshot with the owner’s manual. But since you're working with gas and flame, replacing a spark ignition system would require the hands of a professional Sears technician. Our techs come from a service network of thousands, and receive up-to-date training in brands like Kenmore, Amana, Jenn-Air, and more. Schedule an appointment now.
90 Day Guarantee
If, within 90 days from the date of repair, your merchandise fails to operate for reasons related to the original repair service, we will replace any parts that failed due to defects in material or workmanship and perform any labor related to the original repair service free of charge. Your satisfaction is guaranteed.
Warranty
ServiceSmart™ Agreement
A ServiceSmart Agreement covers the cost of the initial repair and provides 12 months of protection. Price includes everything to fix the appliance: trip fee, diagnostic charge, labor (technician's time in the home) and parts up to $500. It also provides you with an extended 12 month protection agreement and unlimited service calls in case anything should go wrong with that appliance in the future. If you would like more information regarding the ServiceSmart agreement, give us a call today!
Then you're entitled to free support from our Technical Specialists. If you give us a call, we can help you get your washer working again. If we can‘t help you over the phone, we'd be happy to schedule a service appointment for you.
What to Expect
It comes down to trust. The Sears brand you're loyal to, and expert technicians you can rely on. Let us walk you through how our repair service works.
You’ll receive an automated confirmation call the day before your scheduled repair.
The technician will call prior to arrival.
The amount of time prior to the expected arrival varies based on the technician’s schedule.
Payment for In-Home Repairs is Easy
Our Repair technicians will process payment and any coupons or discounts at the time of service. We accept all the major credit cards as well as many Sears gift and club cards. We also accept cash and check.
Symptoms & Solutions
The electronic control board would need to be replaced if it has failed. Power surges, bad transformers, or shorted bake elements can cause this to happen.
The oven ignitor can burn out from age, possibly trip the circuit breaker, and damage the control board. It may need to be replaced.
The electronic control board might need to be replaced if it's incorrectly reading the information sent from other component sensors.
The surface ignitors should be kept clean. Even so, they may have problems sparking, and would need to be replaced.
The circuit control board would need to be replaced if it has failed. Power surges, bad transformers, or shorted bake elements can cause this to happen.
The electronic control board might be sending the wrong signals, and would need to be replaced.
The electronic control board can make strange noises when it fails, and might need to be replaced.
The broil ignitor may wear out over time, and eventually fail to open the safety valve providing gas to the broil burner. It may need to be replaced.
The oven ignitor may wear out over time, and eventually fail to open the safety valve providing gas to the bake burner. It may need to be replaced.
The spark module provides the voltage required by the spark ignitors, and may have failed.
Media
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Oven Door Rainbow Explained
Have you ever noticed a rainbow in your oven door? Have you wondered how it gets there? Watch this video for the explanation.
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Selected Radiant Top Cookware
Watch this video for information on selecting radiant top cookware for your radiant cooktop for use on your radiant cooktop, stove, oven, or range.
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How Induction Cooktops Work
This is an informative video about radiant or smooth cooktops.