#1 in Appliance Repair*

Is your freezer giving you the cold shoulder? If you’re noticing condensation or frost build up—or if your freezer has stopped running completely, it may be time for a repair. Sears is here to help. From temperature fixes to electrical problems and beyond, our Sears Home Services repair technicians are familiar with every brand of freezer—from Kenmore, Amana, Frigidaire, GE, Whirlpool and more.

Featured Brands We Repair

Don't see your brand? Didn't buy it from Sears? Don't worry. We repair most brands and models—no matter where you bought it.

  • Kenmore
  • Frigidaire
  • Whirlpool
  • GE
  • Maytag
  • Amana

Symptoms and solutions for your freezer

My freezer is making strange noises.

The evaporator fan motor may need to be replaced, but not all products will make the same exact sound. Check the owner's manual for proper information.

There is frost build-up in my freezer.

The defrost heater may need to be replaced. The normal freezer temperature is between zero and five degrees.

There is small amount of water leaking on the floor next to my freezer.

The defrost drain may have frozen over, and would need to be defrosted and cleaned. The normal freezer temperature is between zero and five degrees.

My freezer will not run.

The electronic controls may need to be replaced, but first check to ensure that the power light indicator or freezer light are also not working. Both are a sign of power flow to the product.

The temperature in my freezer is too warm.

The defrost thermostat may need to be replaced if it's contacts are not properly functioning. The normal temperature setting at which it functions is between zero and five degrees.

Rated 5 out of 5 by from no complaints about the service very satisfied with all areas of service. Have had service before, and will have again in the future, if needed.
Date published: 2015-08-18
Rated 5 out of 5 by from Very satisfied! Very efficient. Excellant service. Technician was knowledgeable, courteous and explained what he was doing. Very neat & clean in performing his tasks.
Date published: 2015-08-18
Rated 5 out of 5 by from very professional, great guy to c ome out Hes been there to fix the freezer before, knows what he is doing
Date published: 2015-08-18
  • 2015-08-24T23:25CST
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What to Expect with a Sears Home Services Repair

Rest assured that our technicians will remind you of your service in plenty of time and treat your home with professionalism and respect.


You'll receive a service confirmation with a link and phone number to reschedule or make changes.


You’ll receive an automated confirmation call the day before your scheduled repair.


Your service technician will contact you the day of your repair, providing a service window time.


90 Day Guarantee

Repairs include a 90 day warranty on the work completed.



All major credit/debit cards accepted. Checks and/or cash are also accepted.

*Source: Traqline Market Share Report June 2014