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Flooring Overview

Upgrade your home by installing new hard surface flooring that shines. Sears Home Improvement offers a variety of flooring options, including laminate and tile, each with their own set of shades, patterns and sizes. Install beautiful faux-stone ceramic flooring to complete your kitchen renovation, or install slate tile to spruce up the bathroom. Sears delivers the durable, high-quality flooring and installation services you need at affordable prices.

Finding the right flooring option for your home can be tough; there are so many factors to consider—durability, price, style, color, material and more. But Sears is here to help with your new floor replacement. Call today to schedule your FREE In-Home Design Consultation and let the design experts answer your questions. We also offer a helpful overview of our flooring products so you can learn more about the benefits of each different material.

Common Flooring Problems

Flooring Brands

Sears Home Services partners with the top names in flooring to bring you a selection worthy of your home. By working with the best in each flooring category, you are assured that your floor installation will include top quality products. Not only do we offer top brands, we also have the information you need to learn more about all the benefits of replacing your floors with Sears Home Services.

Product Features

Wood

• Naturally inspired
• Meticulous craftsmanship
• Premium wood selection
• Rich elegant wood tones

• Domestic and exotic options
• Multitude of shades and textures
• Available with scratchguard
• Durable yet stylish

Compare base on investment:

Lowest priced:

• Lowest grade MDF core
• Lowest moisture resistance
• May soil and stain easily
• Low durability
• Lower performance warranty

Moderately priced:

• High grade HDF core
• High moisture resistance
• Soil and stain protection
• Abrasive resistant finish
• High durability
• Stronger performance warranty

Higher priced:

• High grade HDF core
• High moisture resistance
• Soil and stain protection
• Metal locking system
• Abrasion resistant finish
• High durability
• Stronger performance warranty
• Built in underlayment

*Wood and engineered wood not available for bathrooms

Carpet

• Fits virtually every purpose
• Matches any decorating style
• Hundreds of colors and textures
• Stain resistant options
• Enduring beauty
• Rich and luxurious feel
• Budget friendly

Compare Based on Investment:

Lowest Price:

• Minimal backing
• Minimal twist
• Lower quality fibers
• Stains and soils easily
• Poor UV protection
• Reuses existing cushion and tack strips
• Lower quality dyeing process

Moderately Priced:

• Synthetic backing
• Structural fiber twist
• High-quality synthetic fibers
• Soil and/or stain protection
• Exceptional color retention
• Scotchgard options
• Resilience
• Pattern options

Higher Priced:

• Jute backing
• Woven
• Multi-color
• Pattern options
• Exotic and natural fibers
• Soil and stain protection
• Resilience
• Scotchgard option

*Carpet not available for bathrooms

Tile


• Glazed and unglazed options
• Ceramic or porcelain
• Moisture resistant


• Ideal for bath and high traffic areas
• Multitude of shades and textures
• Exceptional durability
• Simple care and clean up

Compare Based on Investment:

Lower Priced:


• High tolerences set
• Dimension variations
• Higher defect levels
• Lower quality clay
• High moisture content
• Stain easily
• Low durability

Moderately Priced:


• Computerized production
• High quality control standards
• Consistent fabrication
• Uniform coloring
• Soil and stain protection
• Abrasive resistant finish
• High durability

Higher Priced:


• Computerized production
• High quality control standards
• Consistent fabrication
• Exotic patterns and design
• Soil and stain protection
• Abrasive resistant finish
• High durability
• Imported tiles
• Hand painted murals

Resilient

• Versatile decorating styles
• Easy to maintain
• Perfect for any home or décor

• Multitude of shades and textures
• Available with scotchgard
• Exceptional durability

Compare Based on Investment:

Lower Priced:

• Limited installation options
• Low moisture resistance
• May be more susceptible to mold and mildew growth
• May stain more easily
• Finish may wear off
• Lower durability
• May show subfloor flaws
• Fiberglass or asphalt base
• Minimal performance warranty

Moderately Priced:

• Flexible installation; float perimeter adhered
• High moisture resistance
• Anti-bacterial protection
• Mold and mildew resistance
• Resists dirt and stains
• Better fashion/design options
• Rip, tear, gouge resistance
• Abrasive resistant
• Hides sub-floor flaws
• Easy to maintain
• Multi-layer synthetic construction
• Premium designs
• Premium performance warranty

Higher Priced:

• Flexible installation; float perimeter; fully adhered
• High moisture resistance
• Anti-bacterial protection
• Mold and mildew resistance
• Resists dirt and stains
• Better fashion/design options
• Higher rip, tear, gouge resistance
• Abrasive resistant
• Hides sub-floor flaws
• Easy to maintain
• Multi-layer synthetic construction
• Premium designs
• Premium performance warranty

*Resilient and laminate not available for bathrooms.

Floor Installation

Why Sears?

• You can trust us to be there through the life of your project and equipment. Sears has been in business more than 125 years. When the life of a home renovation project should last 15 to 20 years or more, why call someone else? More than 69% of contractors fail within the first 7 years*.

• We provide complete project management from start to finish. When you contract with us, we assign a dedicated project manager to your floor replacement project. Their role is to coordinate all aspects of the completion of your project including permitting, ordering of materials, local sub-contractor management and more. You deal with only one person who is dedicated to your complete satisfaction across all the elements of the work. No need to worry about buying the materials yourself from one place, finding contractors to do the work or coordinating delivery and work scheduling between the two.

• As part of our service, we fully qualify and vet the local sub-contractors and technicians who work on your home. This includes bonding and insurance, background checks, quality control of their work effort and much more.

• We do it right the first time! Trusting a Sears team ensures your flooring is installed and complete the first time. We focus on complete customer satisfaction and will not deem your project complete until you have signed off and everything is as you ordered.

When you choose Sears Home Services for a free consultation, you will receive personalized service and attention from the minute our project coordinator or consultant shows up at the door. Our professional, experienced consultants and coordinators are employees of Sears Home Services, and they have gone through a rigorous training program to answer all of your questions about our flooring products and installation process. Our interactive, computer presentation will help you visualize your flooring options and craft a comprehensive package to fit your needs. We will also provide sample products so you can touch and feel the various selections and options.

Reasons to schedule an appointment today:

• Our project coordinators will answer all your questions, provide product demonstrations and walk you through all the decisions for designing your flooring remodel to match your goals, home and lifestyle

• Helpful customer service representatives standing by 24/7 to schedule your flooring appointment and answer your questions, or you can always contact us online

• A call before we arrive to let you know we’re on our way

• A complete, written estimate before we begin any work

• Personalized attention to detail to select the right style and type for your flooring project

The goal of Sears is that you are completely satisfied with your purchase of home improvement products and services. If for any reason you are not satisfied, please let us know by:

Calling Sears Home Improvement Products at
1-866-239-2666 option 4

Emailing a request to ApptServices@searshomepro.com

Upon receiving your request, our customer service team will act promptly to achieve your satisfaction subject to the Limited Warranty on Installation described in your contract and our cancellation and Returns Policy for Sears Home Services described in the warranty tab. Your satisfaction is important to Sears.

Cancellation and Returns Policy For Sears home Improvement Products

Custom-made Orders.

Merchandise orders that have been manufactured to custom measurements decided by the customer are called Custom made Orders. Custom-made Orders include but are not limited to, cabinetry, custom window’s entry doors, and countertops. Custom-made Orders may not be returned for credit or refund. If upon delivery or installation of any Custom-Made Order a manufacturing error is discovered and confirmed by Sears’ inspection, Sears will correct, repair, or replace the merchandise in question.

Special Orders.

Any merchandise ordered from vendor catalogs or website that Sears does not carry in its everyday stocked inventory is called a Special Order. Returns and cancellations of uninstalled Special Orders are subject to a restocking fee equal to thirty percent (30%) of the purchase price, plus applicable freight charges. However, the thirty percent restocking fee will not be charged on Special Order returns and cancellations if your merchandise:

Does not match your order specification

Has as a defect in manufacturing

Is damaged in shipment

Order was canceled in accordance with the Notice to Buyer section of your contract before the described deadline.

Installed± or Built-In Merchandise.

Due to significant additional cost associated with installed or built-in merchandise, no returns or exchanges of installed or built-in merchandise are allowed (See Limited Warranty or Installation). However, in certain circumstances and solely at Sears’ discretion, Sears may allow installed or built-in merchandise to be exchanged or returned if the customer pays all installation and de-installation charges plus the applicable restocking fee and freight charges.

Sears’ Limited Warranty on Installation±

In addition to any manufacturer warranty extended to you on the product(s) used (which warranty becomes effective on the date the merchandise is installed), if the workmanship (or application) of any Sears’ arranged installation proves faulty within one year*** after the products are installed, then upon notices from you Sears will cause such faults to be corrected by repair at no additional cost to you. If Sears determines that repair is not commercially practicable or cannot be timely made, then, at Sears’ sole discretion, Sears may elect to provide replacement or refund. Service under the Limited Warranty is available by calling Sears Home Improvement Products at 1-866-239-2666, option 4 or other method as mentioned in the Satisfaction Guaranteed section. This warranty gives you specific legal rights, and you may also have other rights that vary from State to State.

*** PLEASE NOTE: The limited warranty on installation for many Sears Home Improvement Products purchases exceeds one year. Please see your contract for the precise length of Sears Limited Warranty on Installation.

When you purchase your flooring installation through Sears Home Services, you’ll receive:

• Low monthly payments
• Flexible payment options
• Instant credit
• 100% financing available*

Flooring is one of the best investments to make in your home. It offers the highest return on your investment, and it dramatically increases the resale appeal of your home. We’ll walk you through every step of the way to purchasing your flooring, from applying for financing to managing your payments.

Trusted Warranties by Sears

At Sears Home Improvements, we know how big of an investment a home improvement can be, and we eliminate any worry about a defective product and labor. Our goal is to satisfy you and that’s why we stand by our Satisfaction Guarantee.

• Written product limited warranty

• Written labor limited warranty

• Public liability protection

• Worker’s compensation protection

• Property damage insurance

• Satisfaction Guarantee

Questions?
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