Our Repair Service
If your stationary bike is not turning on or the pedals are not rotating as they should, you may need repair help. Whether it is a recumbent bike or an upright model, your local Sears Home Services technicians can diagnose and repair your exercise bike in no time. With thousands of repair technicians available nationwide, we can handle just about any issue. We service top stationary bike brands, even if you didn’t buy it from Sears.
90 Day Guarantee
If within 90 days from the date of your service, your exercise equipment fails to operate for reasons related to the original repair, we will replace any parts that failed due to defects in material or workmanship and perform any labor related to the original repair service free of charge. Your satisfaction is guaranteed.
A ServiceSmart Agreement covers the cost of the initial service and provides 12 months of protection. Price includes everything to fix your exercise equipment: trip fee, diagnostic charge, labor (technician's time in the home) and parts up to $500. It also provides you with an extended 12-month protection agreement and unlimited service calls.
Already Have a Warranty or Protection Agreement?
Then you're entitled to free support from our Technical Specialists. If you give us a call, we can help you get your bike working again. If we can‘t help you over the phone, we'd be happy to schedule a service appointment.
What to Expect for In-Home Repair Service
Our technicians will treat your home and your equipment with the respect it deserves—from wearing booties in the home to cleaning up the mess. They're trained to provide a thorough diagnosis, and will usually complete the stationary bike repair on the day of service. It comes down to trust, the Sears brand you're loyal to and expert technicians you can rely on. Let us walk you through how our bike repair service works.
You’ll receive an automated confirmation call the day before your scheduled stationary bicycle repair.
The technician will call prior to arrival.
The amount of time prior to the expected arrival varies based on the technician’s schedule (see recommendation above).
Payment for In-Home Repairs is Easy
Our technicians will process payment and any coupons or discounts at the time of service. We accept all the major credit cards as well as many Sears gift and club cards. We also accept cash and check.
Local Service Across The Nation
We're a nation-wide network of 13,000 repair technicians. That's a lot of wrenches.
Local Crew in ,
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Over local service centers make drop-off repairs easy and reliable. Find yours here.
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