Our Repair Service
The Sears Blue Service Crew has thousands of repair technicians nationwide. Our local pros receive ongoing training and have access to millions of repair parts for the most popular elliptical brands. We're just a call or click away! Schedule your elliptical repair service appointment online or call us today.
90 Day Guarantee
If, within 90 days from the date of repair, your merchandise fails to operate for reasons related to the original repair service, we will replace any parts that failed due to defects in material or workmanship and perform any labor related to the original repair service free of charge. Your satisfaction is guaranteed.
A ServiceSmart Agreement covers the cost of the initial repair and provides 12 months of protection. Price includes everything to fix the appliance: trip fee, diagnostic charge, labor (technician's time in the home) and parts up to $500. It also provides you with an extended 12 month protection agreement and unlimited service calls in case anything should go wrong with that appliance in the future. If you would like more information regarding the ServiceSmart agreement, give us a call today!
Already Have a Warranty or Protection Agreement?
Then you're entitled to free support from our Technical Specialists. If you give us a call, we can help you get your washer working again. If we can‘t help you over the phone, we'd be happy to schedule a service appointment.
What to Expect for In-Home Repair Service
Our technicians will treat your home with the respect it deserves—from wearing booties to cleaning up the mess. They're trained to provide a thorough diagnosis, and will usually complete the repair on the day of service. It comes down to trust, the Sears brand you're loyal to and expert technicians you can rely on. Let us walk you through how our repair service works.
You'll receive an automated repair call one day before your scheduled repair.
The technician will call prior to arrival.
The amount of time prior to the expected arrival varies based on the technician’s schedule.
Payment for In-Home Repairs is Easy
Our Repair technicians will process payment and any coupons or discounts at the time of service. We accept all the major credit cards as well as many Sears gift and club cards. We also accept cash and check.
"The service person came promptly today and performed preventative maintenance on our elliptical. He was very personable, explained what he did, and gave helpful suggestions on what we can do over the years to keep our machine working well."
"The technician was very professional and knowledgeable about the product."
"The technician was very informative on the product's function. He went well beyond the call of duty here, and offered answers that we didn't even think of. The best service person we have had the pleasure of meeting."
Local Service Across The Nation
We're a nation-wide network of 13,000 repair technicians. That's a lot of wrenches.
Local Crew in ,
Did you know, our local experts have...
Over local service centers make drop-off repairs easy and reliable. Find yours here.
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