System Assessment
What Should I Do?
Replace
The average life of a whole-house heating and cooling system is 10 to 14 years. If you need a full replacement of your heating and cooling system, we'll perform a free evaluation so you get the perfect fit.
Repair
We service and fix any whole-house heating and cooling system, no matter where you purchased it. Same Day/Next Day appointments are available. We'll also credit the cost of your service call towards the purchase of any related Sears heating or cooling system.
Maintenance
Your heating and cooling unit should be properly maintained to prevent costly repairs and keep your system running efficiently. It only takes two visits a year from your local Sears Home Services technician to keep yours running at peak performance. Make Preventative Maintenance your new routine today.
Service Overview
Your Heating & Cooling System
It should do one thing really well – work. That's where we come in. If you're looking to replace your unit, schedule a free onsite consultation and we'll set you up. If a repair or maintenance is needed, we'll send our experts out to help you and if you end up replacing your unit, the trip charge is absolutely free. Same day or next day appointments are available. That's just how we work.
Brands
Kenmore Heating & Cooling
Since 1927, customers have welcomed the Kenmore name into their homes for its reputation of quality, efficiency and reliability. Here at Sears, we sold the first Kenmore heating and cooling system in 1977 and have celebrated a beautiful partnership ever since.
Carrier Heating & Cooling
Since 1902, Carrier has been an innovation leader in home central heating and air. Offering heating and air conditioners, furnaces, boilers, heat pumps, and indoor air quality products, Carrier has a full range of products for all of your home heating and air needs.
Process
An assigned project coordinator to answer all your quesitons, provide product demonstrations and walk you through all the steps
Personalized attention to help you select the right type, color and accents
A complete written estimate before any work begins
Helpful support at your beckon call 24/7 – for questions and scheduling
Courtesy call before your crew arrives to let you know they're on their way
Before and After
Testimonials
79.9% of reviewers give us a TOP ranking of 100% satisfied
This is to let you know how pleased I am with the quick and efficient attention given me by Sears. A year ago I purchased a compressor and air handler and it was the beginning of many service calls. The contractor could find nothing wrong with the unit that kept giving off warm air versus cold air and cold air verses warm air, etc. I obtained Sears' phone number and not only was the associate polite and concerned, but she arrived at my home with a technician, two days later. The problem was identified!
Then, on Saturday, April 9, the same Associate called me to impart some information about my warranty that she said she would look into. With employees like herself and with their quick response times, your company should continue to satisfy and hold customers. Thanks to you all.
I recently purchased a combination furnace/air conditioner unit from Sears. Due to unsatisfactory and incomplete installation, I contacted Sears. The Associate responded immediately, in an effort to arrange proper installation, and even did follow up phone calls to ensure my satisfaction. I was very impressed with his dedication to objectively help me. I found our service technician to be very professional, knowledgeable, and extremely helpful. He is a distinct asset to Sears and an employee that Sears can be very proud of. I recommend him highly. If you have any questions, please feel free to contact me and I’ll be happy to elaborate further. Sincerely,
