Sears Home Services Blog

Wednesday Jun 24, 2009

Tips for customers with Whirlpool or Maytag French door refrigerator models

Refrigerators with French doors continue to be a popular model among our customers. This style of refrigerator is made by many manufacturers, however we have noticed a common problem reported by customers for Whirlpool, Maytag and Amana French door refrigerators. Customers have reported a problem with the refrigerator compartment being too cold. In many instances when we are in the customer's home, we have noticed that this can be caused when the refrigerator is not connected to a water supply but the ice maker is still turned on. In this scenario, the ice compartment temperature will lower to 15°F as the ice maker attempts to make ice. In extended low usage conditions, this lowered ice compartment temperature can cause the refrigerator compartment temperature to fall below the set point. An easy fix to this problem is to shut off the ice maker on/off switch if and when the unit is not connected to a water supply.

- Your Blue Service Crew

Posted at 05:41PM Jun 24, 2009 by Admin in General | Comments[41]

Comments:

I have a Craftsman 19.50 Turbo Cool Mmodel 42E707 tyype 2631E1. It is not getting gas when I try to start it. It will turn over but will not start. When I put gas in the carbuator it will start momentarily. It is not getting gas. Does it have a pump? Where is it? Linda

Posted by Linda Deardoff on June 30, 2009 at 01:05 PM CDT #

Hi Linda! My name is Machelle, part of your Sears Blue Crew! I'd like to help find out what is happening with your product. We need just a little additonal information from you. Please contact us at 1-800-803-6775.

Posted by Machelle on June 30, 2009 at 04:43 PM CDT #

I purchased a rear tine tiller 917.299060 July 1 the drive belt keeps coming off before I get to the garden. What the secret to keeping the belt on?93

Posted by Earl Bailey on July 02, 2009 at 04:53 PM CDT #

Hi Earl! My name is Darold, part of your Sears Blue Crew! For proper belt tension, the extension spring should have about 5/8 inch stretch when drive control bar is in "ENGAGED" position. To view the steps to achieve this please refer to your owners manual on page 16. If you need a replacement manual you can view the PDF file of yours on www.managemyhome.com by following the link below. http://www.managemyhome.com/mmh/owner_manuals/search?query=917299060&intcmp=A5

Posted by Darold on July 05, 2009 at 11:46 AM CDT #

my refridgerator panel light blink when my compressor starts

Posted by Dale Thelen on July 07, 2009 at 04:20 PM CDT #

Hi Dale! My name is Darold, part of your Sears Blue Crew! To best assist you if you would like to email us your model number of your refrigerator and a complete discription of what is happening we will be able to better assist you. You can reach us at contactus@searshomeservices.com .

Posted by Darold on July 07, 2009 at 04:36 PM CDT #

I have a craftsman blower 205mph that won't start. there is no spark from the plug(bought a new one) but there is spark from the coill/ignition cable. Is the ignition weak or what else should I check???

Posted by michael rietveld on July 07, 2009 at 06:21 PM CDT #

I have a maytag french door refrigerator 7 yrs old...the freezer iside is working fine...but the refrigerator side lost all coldness today...any ideas??

Posted by cindy paulsin on July 08, 2009 at 08:12 PM CDT #

Hi Cindy! My name is Darold, part of your Sears Blue Crew! Looking at your problem with your Maytag Refrigerator I located an article on www.managemyhome.com that had alot of good information for you to look at to help pinpoint what might be the route cause. You can follow the below link to the article. http://www.managemyhome.com/mmh/answers/Answers.action#l4q117006

Posted by Darold on July 09, 2009 at 11:45 AM CDT #

Hi Michael! My name is Darold, part of your Sears Blue Crew! Looking over some information in regards to Craftsman blowers, the ignition module may need to be replaced. If you would like you can email us with your model number and any additional details and we can see if there is anything else specific to your model that may be causing this problem. You can reach us at, contactus@searshomeservices.com .

Posted by Darold on July 09, 2009 at 11:55 AM CDT #

I have a new Kenmore Trio. It makes "popping" noises periodically all day long that last for maybe 15 seconds. The delivery guys said it would make noises the first day until it cooled down to the setting (maybe 24 hrs). The fridge is now 3 weeks old. They are loud enough to hear in another room. Someone said it was the ice maker, but I do not have the ice maker connected, and I believe I have turned it off. The noise appears to be coming from the left side of the fridge (facing it). Some one else said it was due to the self-defrost. Is this a normal situation or should I have a repairman look at it while it? Otherwise it seems to work fine.

Posted by Sharon Kimmy on July 11, 2009 at 03:43 PM CDT #

My fridge is very hot around the freezer section both by the seal and on the door. What causes this? Billy York

Posted by Billy York on July 12, 2009 at 07:10 PM CDT #

Hi Sharon! My name is Darold, part of your Sears Blue Crew! We would need a little more information from you on your refrigerator. It would be best if you contacted us directly at 800-424-2047 given how new your Kenmore Trio is.

Posted by 96.17.161.219 on July 13, 2009 at 11:44 AM CDT #

Hi Billy! My name is Darold, part of your Sears Blue Crew! A certain amount of heat is to be expected. An over abundance of heat could be caused by several things depending on your brand and model. If the amount of heat is a concern it would be best to contact us to have a technician come take a look at it.

Posted by Darold on July 13, 2009 at 11:56 AM CDT #

We came home from vacation to find the freezer defrosting, leaking onto the floor. The temperature seems to be dropping. It seems like the compressor tries to turn on but after a second of humming it switches off. Is this a problem thats worth repairing? The fridge is 12 years old and we have considered purchasing a new one. Advice

Posted by walter havener on July 16, 2009 at 05:25 PM CDT #

Do you carry replacement parts for california closets

Posted by maureen dowd on July 16, 2009 at 07:21 PM CDT #

Hi Walter! My name is Darold, part of your Sears Blue Crew! Several things can affect the compressor. I located an article that talkes about it for you. http://www.managemyhome.com/mmh/answers/Answers.action#l4q112211

Posted by Darold on July 19, 2009 at 11:49 AM CDT #

Hi Maureen! My name is Darold, part of your Sears Blue Crew! If you could email us with your model number at contactus@searshomeservices.com , and we'll be more then happy to look into it for you.

Posted by Darold on July 19, 2009 at 11:58 AM CDT #

I have a 1 1/2 yr old Elite Kenmore French Door fridge with 2 damaged gaskets. The bottom of the doors apprear to have rubbed together and torn the thin piece there. I have ordered new ones but they didn't come with instructions. I have replaced the old model with screws but these are without. Help! My searchs have yielded nothing.

Posted by 64.215.165.4 on July 23, 2009 at 10:59 PM CDT #

Hi, my name is Darold, part of your Sears Blue Crew! If if you can contact us via email at contactus@searshc.com or by phone at 800-424-2047 with your model number we can see what information we can locate for you in regards to your Kenmore Elite French Door Refrigerator.

Posted by Darold on July 26, 2009 at 12:00 PM CDT #

I have maytag washer. I replace thrust beaing and pulling. It will not agitate or wash. Can you tell me what I am doing wrong. Thanks Al

Posted by Al on August 04, 2009 at 07:40 PM CDT #

Hi Al! My name is Darold, part of your Sears Blue Crew! You have already looked into what I can think of initially. At this point I would recommend having a service tech take a look at it.

Posted by Darold on August 06, 2009 at 12:25 PM CDT #

We have a Kenmore 10--Model No.253-829-1081, Manufactured 01-89 Elec rating Amps 5.0, 115 V. 60 Hz. Refrig. R-12 The motor has stopped. Is it worth considering fixing, is the R-12 not available, would a new scratch and dent be more sensible with improvement that have evolved since '89?

Posted by Nelson Richards on August 07, 2009 at 09:31 AM CDT #

my icemaker not producin any ice. ice cream in freezer very soft please send someone

Posted by charles rapisaldo on August 07, 2009 at 05:19 PM CDT #

Hi Charles! My name is Darold, part of your Sears Blue Crew! It would be best if you contacted us directly at 800-424-2047 so we can get this resolved for you.

Posted by Darold on August 10, 2009 at 03:00 PM CDT #

Hi Nelson! My name is Darold, part of your Sears Blue Crew! Given that your refrigerator is 20 years old and federal law prohibits the sale of R12 to "noncertified" individuals it may be more sensible to look for a newer refrigerator.

Posted by Darold on August 10, 2009 at 03:05 PM CDT #

We just purchased an Amana ASD2522WRWOI and cant get the water past the valve to the fride for water etc. Is there somethig were missing? We dont have the model with the valve

Posted by Lois on August 16, 2009 at 12:10 PM CDT #

Hi Lois! My name is Darold, part of your Sears Blue Crew! Be sure you are following the installation intructions for setting up the water found in your manual. Also make sure that the water pressure in the line isnt too weak.

Posted by Darold on August 19, 2009 at 03:13 PM CDT #

I have a Kenmore Elite coldspot side by side refrigerator that I bought new in 2004. Had service people out 3 times in the first year working on the ice dispenser (warranty); Sears out last year to replace the cooling damper ($258); local repairmain replaced the ice maker two months later ($180); now its barely cooling and making loud buzzing and clicking noises from near the compressor; maybe the relay. Its Tuesday and Sears won't come out until Friday. This is a lot of problems for an expensive refrigerator.

Posted by Russ Buettner on August 26, 2009 at 07:33 AM CDT #

Hi Russell! My name is Darold, part of your Sears Blue Crew. It appears from your statement that our techs for your area have appointments already in place which is why the next available was on Friday. I do apologize for this frustration and I dont know if it can be moved up at all in your area since I dont have a zip code to check but if you would like to contact us directly we can go back through the systems and see if there are any possible openings sooner for you.

Posted by Darold on August 26, 2009 at 07:10 PM CDT #

I have a Whirlpool Gold side by side refrigerator model# GS6NBEXRS00 and I am having a problem with the ice maker. It seems to be producing ice but it is not falling into the reservoir container so that ice may be dispensed. Please advise as to what the problem could be. Thank you!

Posted by michelle marquez on August 28, 2009 at 10:34 AM CDT #

Hi Michelle! My name is Darold, part of your Sears Blue Crew. Most likely its frozen up. Try removing the auger motor and thawing it to see if it will then.

Posted by Darold on August 30, 2009 at 02:37 PM CDT #

My GE fridge is not cooling and the freezer not cold enought o freeze ice! NEED HELP!! model # pfs225bsbss , It doesn't have an ice maker and it sounds like something is running non-stop.The appliance is only 3 years old.

Posted by Angela on September 03, 2009 at 09:01 AM CDT #

Hi Angela! My name is Darold, part of your Sears Blue Crew. Given yoru situation I would recommend setting up a service call to repair yoru refrigerator. You can set up an appointment on this website right on the main page or you can call us directly to set up an appointment at 800-424-2047

Posted by Darold on September 03, 2009 at 03:48 PM CDT #

The right door of our new Whirlpool french door fridge slams open. Are there any fixes for this problem?

Posted by Bill Davidson on September 16, 2009 at 10:59 PM CDT #

Actually it is a Kitchenaid fridge - sorry about that.

Posted by Bill Davidson on September 16, 2009 at 11:00 PM CDT #

Hello Bill Davidson, this is Jon from the Sears Blue Crew. There are a couple of things to try that may resolve the door slamming. Many times when the door either slams open or closed it has to do with the hinges being to loose. The hinges can be tightened usually with just a flat head screw driver. Also make sure your seals are not loose, or dirty causing the door not to grab on correctly. For more answers you may also check our ManageMyHome.com website, click on the answers tab and ask an expert your question.

Posted by Jon B. on September 17, 2009 at 11:29 AM CDT #

for kenmore range technician; we have a canadian made kenmore range electric model no. 7904566 2104. we fired up all electric burners yesterday and all went well then the power was cut off suddenly to all burners and oven. However the lights on the front panel with the up/down timers function were left operable. we checked the circuit breaker controlling power to the stove and there were no breakers tripped. this seems like some simple break in power which would not require a tech visit. if only your service could just give a tip as to what to look for and correct. appreciate your help today given how much we lean on our range for preparing each and every meal. incidentally all the other appliances and lights around the range work perfectly. end of message.

Posted by gerald mull on October 21, 2009 at 10:53 AM CDT #

Hi Gerald Mull, I'm Cooper a Sears Blue Crew member. I will be happy to assist you with your range. I recommend taking a voltage reading to determine if the control board is getting 120 volts. If the control is getting the correct voltage I would recommend replacing the control board. If the control is not receiving the 120 volts, I would recommend checking the wiring harness. I hope you find this information helpful.

Posted by Cooper on October 21, 2009 at 08:10 PM CDT #

I just purchased a new sears refrig. /french doors. plugged it in and the compressor runs only a minute /shuts off and the number 2 is flashing on the fridge side

Posted by mark nuss on March 06, 2010 at 06:01 PM CST #

Hello Mark, this is Kevyn from the Sears Blue Service Crew. I have not heard of this specific problem on a brand new refrigerator before. I can understand what a pain it can be to have problems with a new appliance. Try unplugging it for a few minutes then plug it back in to the outlet. Doing this will reset the control board. If it does not fix the problem, I would recommend having one of our technicians look at it for you. Since it is brand new, the unit should have the manufacturer's warranty. Check your owner's manual for that information. If you would like to schedule an appointment, please use the home page of our website, www.SearsHomeServices.com or call us directly at 1-800-424-2047.

Posted by Kevyn W. on March 08, 2010 at 12:25 PM CST #

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