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  • Monday through Thursday 8AM - 12AM EST
  • Friday 8AM - 10PM EST
  • Saturday 8AM - 8PM EST
  • Sunday 10AM - 6PM EST
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Troubleshoot by Phone

Your warranty or Protection Agreement coverage entitles you to free support from our experienced Technical Specialists. We'll help get your product working again or schedule an in-home visit, if necessary.
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Starting your workout with a five-minute warmup can help prevent injury.
Stepper

Do You Have a Warranty
or Protection Agreement

If you do, then you're entitled to free support from our Technical Specialists.

If you give us a call, we can help you get your stepper working again. If we can't help you over the phone, we'd be happy to schedule a service appointment for you

Give us a call to learn more.

Repair Support Center
1-800-424-2047

7:00 am - 10:00 pm CST

 

Did You Know?

Our repair services are backed up by a 90-day warranty. Your satisfaction is guaranteed.

DON’T MISS A STEP. 

The Sears Blue Service Crew has thousands of repair technicians nationwide. Our local pros receive ongoing training and have access to millions of repair parts for the most popular stepper brands.

We're just a call or click away! Schedule your exercise bike repair service appointment online or call us today. We can repair all major stepper brands, even if you did not purchase from Sears.

What We Do for Stepper Repair

When you make a service appointment with the Sears Blue Service Crew you can expect us to:

  • Connect you with over 10,000 specialized service pros – including the one you need
  • Call before we arrive
  • Give you a time and price estimate for your stepper repair before we begin work
  • Fix it right the first time

Paying for In-Home Repairs is Easy

Our Repair technicians will process payment and any coupons or discounts at the time of service.

We accept all the major credit cards as well as many Sears gift and club cards.

Sears Cards | Visa | Mastercard | American Express | Discover

We also accept cash and check

 

We Frequently Repair Steppers in

Top Brands

Stepper

Customer Testimonials

"Serviceman arrived on time as scheduled. He was proficient, thorough and completed his service in a timely manner. He was polite, thoughtful and recommended other services and products." -- Howard L., Oregon City, OR

"Tech. was very professional and polite. Extremely happy with the work done. Explained everything he was doing in a language I could understand. Thank you very much for your prompt and professional service." -- Jeremy S., Anchorage, AK

"Technician was professional, polite, well organized and very helpful. Explained problem completely, worked efficiently and cleaned up after himself." -- Ginger G., Jacksonville, AR

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