Our Repair Service
The Sears Blue Service Crew has thousands of repair technicians nationwide. Our local pros receive ongoing training and have access to millions of repair parts for the most popular yard tool brands. We're just a call or click away! Schedule your yard tool service appointment online or call us today. We can repair all major yard tool brands, including Black & Decker, Craftsman, Homelite, Poulan, Ryobi, Solo, Toro, and Weedeater.
90 Day Guarantee
If, within 90 days from the date of repair, your merchandise fails to operate for reasons related to the original repair service, we will replace any parts that failed due to defects in material or workmanship and perform any labor related to the original repair service free of charge. Your satisfaction is guaranteed.
A ServiceSmart Agreement covers the cost of the initial repair and provides 12 months of protection. Price includes everything to fix the appliance: trip fee, diagnostic charge, labor (technician's time in the home) and parts up to $500. It also provides you with an extended 12 month protection agreement and unlimited service calls in case anything should go wrong with that appliance in the future. If you would like more information regarding the ServiceSmart agreement, give us a call today!
Then you're entitled to free support from our Technical Specialists. If you give us a call, we can help you get your washer working again. If we can‘t help you over the phone, we'd be happy to schedule a service appointment for you.
What to Expect
It comes down to trust. The Sears brand you're loyal to, and expert technicians you can rely on. Let us walk you through how our repair service works.
You’ll receive an automated confirmation call the day before your scheduled repair.
The technician will call prior to arrival.
The amount of time prior to the expected arrival varies based on the technician’s schedule.
Payment for In-Home Repairs is Easy
Our Repair technicians will process payment and any coupons or discounts at the time of service. We accept all the major credit cards as well as many Sears gift and club cards. We also accept cash and check.
"Excellent. Pleasant service and interaction.
"Serviceman was very personal, courteous, and thorough about his work. He was very apologetic when the right part wasn’t available, and tried everything he could to help me."
"Prompt service. Technician took time to explain everything. Did an excellent job. Thank you."